Wix Product Support Specialist reviews

2.9

76% would recommend to a friend

(26 total reviews)
avatar

Avishai Abrahami

21% approve of CEO

70% positive business outlook

Product Support Specialist employees have rated Wix with 2.9 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Product Support Specialist professionals have an average working experience there. Wix is rated 25% below average by Product Support Specialist professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
2.0
13 Sept 2025

Support

Recommend
CEO approval
Business outlook

Pros

The colleagues are definitely the best part of the company.

Cons

The company is not as transparent as it claims to be. Career growth is very limited, even for those who perform well, and advancement often depends more on favoritism than merit. Additionally, the company openly supports the state military, which I find very concerning.

1.0
20 Aug 2024

Shocking!

Recommend
CEO approval
Business outlook

Pros

-Got to meet amazing colleagues -A few good benefits like lifestyle and wellness stipends, monthly basis

Cons

-Over 2 years Salary freeze, when the company every quarter beats record number profits -Underpaid positions, compared to the market -Very toxic enviorment due to with layoffs & political views -Work overload, to burnout point ... highly short staffed -Only way to move up, is by who you know. Not what you know -Attended a meeting with the product team (Tel Aviv) where they spent the meeting going over slides with images of a military training a member of the team attended. Meanwhile issues were not discussed as expected causing users frustration and increasing or workload. -Global teams are not looked after and are on their own -Every few months a restructure occurs and everything changes completly. In some cases you will return to a previous restructure which just shows they have no clue what they are doing, causing all staff stress with constant procedure changes back and forth

Viewing 1 - 3 of 26 Reviews

Glassdoor has 2,255 Wix reviews submitted anonymously by Wix employees. Read employee reviews and ratings on Glassdoor to decide if Wix is right for you.