Not what it used to be.... - Anonymous employee Workhuman Employee Review

2.0
17 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great co-workers and a world class internal recognition program. Favorable work/life balance.

Cons

Company is going through some major changes and is absolutely not what it used to be. Globoforce literally sells a recognition solution and promotes happiness, culture and positivity but has lost their way over the last year or so...the morale is really lackluster which is ironic given what we preach to our customers. Priorities change daily...are we selling recognition, are we selling performance or are we promoting a Conference? Mentality is that of "drop everything" to focus on something which will change next month. A year ago we were told we would be fired if we tried too hard to sell a certain product, now we will be fired if we don't sell it. Lots of turnover lately, voluntarily and involuntarily, which again is ironic for a company that sells a recognition solution to help promote engagement and reduce turnover. Very little advancement or promotional opportunity. If there is a promotion, it seems to be based on favoritism sadly. Major disconnects between different layers of management, the different sales team and marketing. Certain departments and groups are looked at negatively and unfavorably from management...this is glaringly obvious. The hypocrisy behind the scenes and what is actually being said is sad.

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Workhuman Response
7y
Thank you for your feedback. While difficult to hear, we do want to hear all perspectives from all employees. All feedback is important. We do get a lot of positive feedback from employees on our culture and workplace environment, which is obviously great. However, it’s the feedback from the smaller percentage that can truly matter. If someone is not having the same experience that we typically see and hear, then we want to learn more and learn why. We know we’re far from perfect. As we grow and scale at the pace we are, it brings with it many changes. There is no blueprint for a company like ours to achieve the vision we think is possible. There will be roadblocks along the way and challenges (both internal and external) we can’t even imagine today. It is my hope that we continue this dialogue, as it is only through feedback from everyone (both positive and negative) that we can continue to grow as an organization and team. Thank you again for sharing. Myself and my team are always available to talk about any challenges you or any other employee is having. Steve Pemberton, CHRO

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Cons

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Workhuman Response
3mo
Thanks for sharing your feedback and we're glad your working experience is a positive one.
2.0
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