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WorldRemit

Now known as Zepz

Is this your company?

As a former worldremit employee, I use TransferWise... - CS/Transaction Monitoring WorldRemit Employee Review

1.0
15 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Nice office, good location. exposure to a wide range of tasks, opportunity to learn.

Cons

As a former worldremit employee, I use TransferWise... Worldremit product is better and cheaper, but I can not stomach to give them a penny. Horrible company culture, inept HR department, inept management on CS. Very clique place, career development is mostly about politics. Bullies are rewarded, and smart people run away. They can get profitable because CS is huge, and that's because the product have problems, which drive complaints to the roof... What worldremit did? Fix the problems, bring people with new ideas? Nop, They got old fashioned people, with conservative ideas. Start saving money the wrong way... Getting rid of engineers, really? I still talk with friends there, they hate to be there.

Explore other reviews about WorldRemit

5.0
15 Sept 2020
Recommend
CEO approval
Business outlook

Pros

very nice place to work

Cons

but its closed due to covid

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WorldRemit Response
5y
Thanks for leaving a review! We're glad you enjoyed working for us.
1.0
13 Sept 2016
Recommend
CEO approval
Business outlook

Pros

The main pro of working at WorldRemit is being part of a developing financial tech company. If you accept the job (please, please do not) you will find that being in the environment of helping people send money to their loved ones across the world is fun and captivating.

Cons

Unfortunately, despite a positive company value and mission, the roles offered and the management set up to delegate those roles are an all-around mess. If nothing else, the large turnover rate should indicate the toxic environment that welcomes you as you walk through the doors of WorldRemit. Let me break it down threefold: 1) WorldRemit is divided between a Denver office and a London office, where the headquarters reside. As a customer service executive - like at any other job - you will be expected to communicate with your team in order to produce the best work possible. The problem is that the London office is paid less by a very large margin and therefore, the quality of their work as they would put it is "rubbish". You are left communicating with a bunch of lazy and ignorant who appear to make your role harder as an amusement. 2) The management is a freaking joke: what do you get when you combine a few over-privileged entrepreneurs with the wish to make money at a low expense? the WorldRemit management. None of them have ever began to lead a team and the communication between them, more often than not, creates tension in the workplace rather than resolve. 3) Work-life balance. If you want anything resembling a personal life, do not take this job.

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