Sad to see the decline - Lead role in the Product function Xero Employee Review

1.0
18 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Used to be great but the layoffs has gotten rid of all the Amazon people who held great culture

Cons

Leadership has no clue what they’re doing, everyone’s not in sync. Way too many hoops to jump to make something happen, by then competition has already implemented our ‘near future’ vision. Culture has declined so bad, it’s depressing. Gas lighting is real, especially if you bring up an issue to management. Do NOT trust any of the GMs or directors you work with.

Explore other reviews about Xero

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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