5.0
21 Feb 2013
Anonymous employee
Current employee, more than 3 years
Dallas, TX
Recommend
CEO approval
Business outlook
Pros
Acquisition of ACS completed in February 2010 by Xerox. The merge has gone seemlessly and Rebranded to Xerox Business Services in 2012. Xerox did an excellent job with the acquisition and has taken it's time integrating the two companies. The outlook is very positive as Xerox Business Services is anticipated to represent 70% of Xerox's revenue in the next 7 years. The ITO/BPO Industry is fast paced and ever changing. If you like a company that is on the move then this is the place for you.
Cons
If you are not flexible and adapable then Xerox Services is not for you. The company has 90,000 employees and operates of very thin margins as you would expect from the ITO/BPO Outsourcing industry.