Clueless self centered management - Customer Service Representative Xerox Employee Review

1.0
29 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Your paycheck still clears & you can still pay most of your bills. Co workers for the most part are nice. We're all in the same boat together.

Cons

Seriously clueless upper management from the now multiple CEO's on down. New services CEO actually said he had no idea why Xerox employees keep leaving. Let's see.....absolutely no salary increases at all of ANY kind in the past 7 years - not even a cost of living increase, absolutely none!. Then there's the constant layoff threats every quarter, the diminishing benefits package & then of course the millions in raises that upper management still receives yet continues to cry poor to everyone, sorry no $$ left for you guys. His solution to keeping & attracting new employees? We're going to hire more managers!! Yes that's it!! that solves everything!! A company already top heavy with management needs more managers! My advice to people falling for these new management positions - get the absolute best salary you can get because it will be the last increase you'll ever see - & get EVERYTHING in writing & watch out for the small print. Lots of promises made, very few will be kept.

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Cons

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Pros

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Cons

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