Customer Service Representative - Customer Service Representative Xerox Employee Review

3.0
5 Jun 2015
Recommend
CEO approval
Business outlook

Pros

The pay is okay but for all that we endure we should be compensated a little more that what we are. To come in everyday and get cursed out by customer and possibly loose our job over them taking they anger out on us for them not knowing how to work the product is ridiculous.

Cons

The days off are horrible. I can't work on Sunday for religious purposes but they have me working on Sunday's. When I get sick they don't honestly care.

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5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice peers to assist as necessary

Cons

few free meals for meetings, etc

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

pto insurance events communicatoin with team delivery

Cons

pay. training. no proper training in custmer service dept

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