Tiny service van, long commutes, ok pay, good benifits. - Technical Service Representative III Xerox Employee Review

3.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

It's a good job if your technical, enjoy driving - a lot - are customer service oriented, enjoy troubleshooting, working alone, taking things apart (disassembly/reassembly), cleaning machines of all sizes (lots of cleaning), and performing software & hardware repairs.

Cons

Can be very demanding at times due to meeting jobs-per-day quota. The company went through a major layoff recently, and it was difficult to advance technically if you are a quick learner and performer. Maintaining your own vehicle inventory via their own proprietary inventory software management system(s) was laborious, tedious and challenging to learn at first (not intuitive at all).

Explore other reviews about Xerox

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very professional and reputable company

Cons

Workload and expectations of employees was totally unreasonable.

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