Okay place to work - Senior Account Manager Zillow Employee Review

3.0
31 Aug 2017
Recommend
CEO approval
Business outlook

Pros

My coworkers, the benefits, the executive team, work/life balance- all great.

Cons

My job was underpaid in comparison to similar jobs at other companies in the area. The organization of my team was a mess, the director ignored feedback from employees, and there was no growth opportunity. The company itself is very social- loud music, beers, constant parties- which can be fun, but it's over the top and it would be great if they would take some of the money spent on parties and swag and pay employees more.

avatar
Zillow Response
8y
Thank you for your thoughtful feedback. We're always trying to find the right balance between spending money on social/morale activities and other options, so we'll take this feedback to heart. Also, we're working hard on the career development area, and we're excited about some new initiatives launching soon. On your comments re: your director and middle management, what you describe is not what we strive for - if you're open to telling me more about this, please email me at tonys@zillowgroup.com. Thanks again for your feedback - we really appreciate all of it - the good and the constructive.

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
avatar
Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
See reviews by: Helpful|Rating|Date|All