Poor Management, No Accountability - Anonymous employee Zillow Employee Review

1.0
26 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is an emphasis on work-life balance

Cons

Corporate preaches career development, but it is not trickled down or acted upon. Managers do not care about growth or their employees. Roles are incredibly siloed off from other teams, so you can not get hands-on experience in other departments. Most employees are lazy and take advantage of not being held accountable, starting from management down.

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Zillow Response
8y
Thank you for the review. I'm very sorry to hear that this is your experience here. I'd like to learn more about your individual experience and team, so that we can better understand the issues you mention. Please contact me directly at amy @ zillowgroup. Or, you can share this feedback directly with your HR Business Partner. This is not an experience we want anyone to have at Zillow Group, and I'd like for us to be able to investigate your concerns more closely. - Amy (COO)

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You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
4w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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