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      Zillow

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      Zillow reviews

      Working at Zillow was life changing. - Site Operations Manager Zillow Employee Review

      3.0
      10 Apr 2019
      Site operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Executive leadership has proven results with past companies, they are now building on their passion and have a laser focus with willingness to pivot at a moments notice.

      Cons

      Culture. First, as with all companies the culture is dictated by the group you work with and the leadership guiding it. The production IT organization was always broken and never got the leadership and support it needed to grow into a first class organization like most other departments. Second, Zillow's focus on belonging as an employee has jumped the shark, if you want to work at a company that is trying to be a full-time support group and seemingly has an HR org second in size to sales, then this wouldn't be a "con" for you.

      avatar
      Zillow Response
      7y
      Thank you for your feedback on your time at Zillow Group, as you state in your Pros it is an exciting time here at ZG. The Production Operations organization has the challenging role of helping to ensure the availability of Zillow services and, as you stated, required investment to grow the organization. In the past 18 months we have increased headcount including creating new DevOps teams and new leadership roles, however I would be interested in hearing more from you on where you felt additional support/investment is needed. To your second Con, we are committed at ZG to our Core Value of “Include and Empower,” to create an environment where everyone is heard and valued, but we always have ways in which we can improve, I would welcome a discussion as to where you feel we have missed the mark. You can reach out to me directly at: tobyro@zillowgroup.com.

      Explore other reviews about Zillow

      5.0
      2 May 2026
      Anonymous intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Very collaborative team, encouraging team members and managers. Great experience overall.

      Cons

      Because most people work remote, sometimes it can be hard to meet immediately to chat.

      avatar
      Zillow Response
      1mo
      Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
      3.0
      8 May 2026
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

      2
      avatar
      Zillow Response
      1mo
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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