Love the culture, support, and benefits. Comp/Sales goals are complicated. - National Business Consultant, Rentals Zillow Employee Review

4.0
3 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Great leadership, especially during the COVID transition. Really strong business and brand to be selling. Inclusive environment and culture. Fun is prioritized.

Cons

A bit myopic when it comes to our market position. Slow to innovate on product (in Rentals). Sales/Operations tools are disjointed and can make processes inefficient or inflexible. Compensation is really complicated and changes too often. Sales goals/comp somewhat misaligned with company priorities.

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Zillow Response
5y
Thank you for your feedback here. I hope that you feel comfortable enough to share this with your teams and managers. Listening and responding is what makes us better. -VP, Recruiting

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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