Hard work and fun - Anonymous employee Zillow Employee Review
4.0
5 Nov 2014
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Good income potential, great people. Very generous with lunches, contests. Annual trip to Seattle for Xmas party. Perfect fit for me.
Cons
Lots of turnover, managers tend to manage numbers not people. A lot of rah rah motivation in lieu of finding out what actually motivates the individual.
Zillow Response
11y
Thanks for reviewing your experience at Zillow.
I run the Inside Sales organization at Zillow and wanted to address your concerns:
• There is turnover in the Inside sales department and we're always striving improve the success rate through the hiring process, training efforts and our day to day management of our people.
• If we can improve your experience at Zillow in terms of your growth and development, I want to know about it so please reach out to me directly.
• We do a lot to motivate people and that does include meetings which strive to pass along great customer feedback and sales success stories - all with the intent to make our folks genuinely excited to present advertising opportunities to real estate agents.
Doug Slotkin
Dougs@zillow.com
In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.
2
Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales.
We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.