Experience varies based on team/mgmt - Anonymous employee Zillow Employee Review

3.0
10 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- top notch benefits ( company paid healthcare, wellness stipend, wfh expense stipend, 6 week R&R after 6 years, 5% 401k match) - wfh (most roles are fully remote with flexible hours ) - overall company culture is solid (team to team varies based on mgmt) - career development (LinkedIn Learning, leadership trainings, etc)

Cons

- pay (leadership knows ppl are leaving due to low pay but their solution is higher offers for new hires so they end up making more than loyal, tenured staff) - so much change. Change can be good but 4+ mgrs in 3 years, being shuffled around to different teams, bringing in mgmt from outside that treat people as numbers vs actual humans and destroying morale ain't it. - unlimited PTO only if salaried - internal mobility sounds nice but is INCREDIBLY difficult - definitely more of a who you know vs. what you know type situation. Most mgrs that post internally already know who they're hiring. - morale in general took a dive after ZO wind down. Multiple rounds of layoffs - staff that remain on board are sometimes "rewarded" with stock options that are pretty much worthless at this point. - pay raises not in line with inflation and only once per year. They are "merit" based but most employees only see about 2-3% increases each year.

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5.0
13 May 2026
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Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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