Nice benefits and good culture. Poor communication and gaslighting. - Advisor Zillow Employee Review

3.0
24 Feb 2023
Recommend
CEO approval
Business outlook

Pros

A lot of great people at Zillow. Comfortable place to work - never felt pressured to work while sick or shamed for taking time off. Compensation was fair for my particular role.

Cons

Communication was poor throughout the company, seemingly in all roles and orgs. There did seem to be an effort to address this, but never seemed to yield results. It became clear my role was not being supported, but we were told our role was vital to the company all the time. Then they laid us off in a five minute Zoom call from a new VP who rarely made any appearances since hired - cancelled nearly all scheduled meetings and had a reputation of not being present. They're still there. This was insulting after Zillow upper management suggested the way Better laid off was unprofessional. HR/Hiring seemed in disarray.

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
avatar
Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
See reviews by: Helpful|Rating|Date|All