Consumer care advocate - Consumer Care Advocate Zillow Employee Review

5.0
16 Dec 2015
Recommend
CEO approval
Business outlook

Pros

I love working here. The atmosphere is great and management is always encouraging. It's definitely a transparent company and I love how down to earth our CEO is! It's reassuring to be with a company that always has its employees' best interests taken into consideration.

Cons

If you don't like being in a work culture that socializes a lot, you might not like it here.

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Zillow Response
10y
Thank you for the review, I'm glad you are happy here. And thank you for the extremely important work you do communicating 1:1 with the people who use Zillow. - Amy (COO)

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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