Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Zillow

      Engaged employer

      Zillow reviews

      Dysfunctional Sales Leadership in ASA — Proceed with Caution - Sales Manager Zillow Employee Review

      2.0
      3 Sept 2025
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Zillow’s brand name still carries weight on a resume. - Some talented and driven peers at the IC level who try to do good work despite leadership gaps.

      Cons

      - Compensation in the ASA Sales Org is below market and not competitive with comparable SaaS or adtech roles. - ASA Sales Org is a textbook case of how not to run sales leadership. Zero structure, unclear expectations, and shifting priorities with no accountability from the top. - Leadership (BJP) was inconsistent, reactive, and avoided ownership. No coaching, no feedback loops, no partnership. - Onboarding for new managers is essentially nonexistent - thrown into the deep end to sink or swim. Success is left entirely up to luck and self-navigation. Leadership applauds sacrifice but provides no real support. - Culture is one of finger-pointing rather than enabling. When things go wrong, managers are the scapegoats.

      avatar
      Zillow Response
      9mo
      Thank you for your honest review. We strive to maintain a culture of transparency and accountability, and we all have a shared responsibility to maintain a positive environment and culture of integrity. Please reach us at careers@zillowgroup.com so we can learn more about your experience. Or, you may report your concerns anonymously through AllVoices.

      Explore other reviews about Zillow

      5.0
      13 May 2026
      Mortgage loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      Long hours with low pay

      1
      3.0
      8 May 2026
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

      2
      avatar
      Zillow Response
      1mo
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Zillow jobs | Zillow salaries | Zillow benefits | Zillow interviews
      Zillow reviewsZillow Sales Manager reviewsZillow review