Its hit or miss depending on your manager. - Customer Solutions Analyst ZoomInfo Employee Review

4.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You get to learn a lot. There is always room for you to grow and managers often help facilitate this.

Cons

Its a corporation just like everywhere else. One moment your the best employee ever, the next your laid-off.

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ZoomInfo Response
4mo
Thank you for sharing your experience and for growing your career with ZoomInfo. We are glad to hear you are learning and growing and that your managers are helping you develop. We also recognize that experiences can feel different across teams, especially in a fast moving environment and during times of change. We remain focused on providing consistent, transparent communication and support so people can build long term, impactful careers here. – Kirsty O'Sullivan, ZoomInfo SVP of Customer Experience

Explore other reviews about ZoomInfo

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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