Great perks but chaotic product rollouts and changes - Account Manager ZoomInfo Employee Review

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Best in-class data provider, nice offices with snacks, plenty of in-office perks (EOM lunches, happy hours, other activities)

Cons

Product rollouts have been chaotic and makes for workload difficult at times. Constant changes to commission structure (twice a year).

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ZoomInfo Response
2w
Thank you for sharing your feedback. It's great to hear you’ve enjoyed the office environment and perks and being part of a company with a strong product foundation. The last few years have brought an unprecedented amount of change across our market, and I’ve been incredibly proud of how our AM teams have adapted, including embracing what it means to operate as an AI-first organization, in a very short period of time. It's true that as we’ve moved further upmarket, that has required changes to how we structure teams and support the business. But even through that evolution, we've stayed deeply committed to making ZoomInfo a place where people can do their best work and build meaningful careers. Thank you again for taking the time to share your thoughts. – Stephen Antuna, ZoomInfo SVP of Account Management

Explore other reviews about ZoomInfo

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

decent pay and average benefits

Cons

Toxic leadership and mgmt; good RSU given at joining but u will get fired before they vest; that is the strategy of this company; bad management and badly needs a professional CEO; too late may be

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