Stay away from emerging product teams - Account Executive ZoomInfo Employee Review

2.0
20 Jan 2023
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has a fantastic SDR program and is a great place to start your career. Those who had success in the program would go into a full sales cycle role on the new business core product team and continue to have success. You have plenty of options along with upward mobility. Management will allow you to change positions. Unlimited PTO and benefits are great. There is flexibility with working from home but that seems to be changing. Coworkers would not hesitate to help out or provide tips if you are struggling. There is team culture.

Cons

What started as a great opportunity turned sour upon joining an emerging product team. I would have a new manager every month. The compensation at ZoomInfo along with base pay is not in line with other companies within the industry. The quotas were confusing and it appeared that even management did not have an understanding of how reps would earn commission. Reps would lie on Salesforce reports and inflate their number. Those that didn't were rewarded with an increase in their numbers and halving of their percentage earned on deals. Your accounts and territories change every couple of weeks. Multiple SDRs, AEs, and AMs could be working on your accounts. The relationship with customers is more pump and dump than building.

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ZoomInfo Response
3y
Thank you for taking the time to provide feedback. It’s great to hear that you found success starting as an SDR and moving into an account executive role, but I’m disappointed that your experience on the emerging products team was not positive. We take all feedback seriously, and this is helpful to understand our reps’ pain points so we can continuously improve our employee experience. Many of our emerging products came to us through acquisitions, and we can definitely do a better job organizing our sales motions there. The goal is to build high functioning teams with empowered individuals who feel confident and supported in hitting their number. I am committed to making sure we get there. One last thing I’d like to address regarding your work from home comment. We recently welcomed employees at our four largest U.S. office locations back to the office one day per week. So far, it’s been a success and I’ve personally loved seeing everyone in person again. Thanks again for sharing your perspectives, I value your opinion and appreciate your candor. Best of luck in your next career move! -Michael Maimone, ZoomInfo Vice President of Sales

Explore other reviews about ZoomInfo

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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