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      iCIMS

      Engaged employer

      iCIMS reviews

      Interview Process - Customer Success Manager (CSM) iCIMS Employee Review

      5.0
      20 Dec 2020
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Experience was super smooth, and everyone involved in my interview process was attentive and helpful! I was given many opportunities to ask questions along the way, and always had someone to contact if I needed to.

      Cons

      No cons in the interview process

      Explore other reviews about iCIMS

      2.0
      1 Jun 2026
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

      Cons

      Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

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