The most established service design agency, who look after their employees like their own family
Pros
It's the people and culture that make Engine rather unique. Super smart and inspiring people who are not cocky but always willing to learn from each other - which can be a rare scene in this industry. Engine will always be the one who evolves the art of service design and will be seen as the pioneer. Everyone - whether you are a designer or studio assistance - is invited to participate in this process, and your opinion will always be respected, regardless of how crazy it may sound. If you are thinking of working there, don't hesitate. I spent many happy years at Engine.
Cons
The base salary may seem lower if you compare it with some of the in-house jobs from large organisations. This will be made up by being able to be part of defining what the future service design will be all about.