Ensighten Reviews | Glassdoor.co.uk

Ensighten Reviews

Updated 13 May 2019

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Found 90 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
30%
Recommend to a Friend
0%
Approve of CEO
Ensighten CEO Marty Greenlow
Marty Greenlow
3 Ratings
Pros
Cons
  • "Upper management should care about their employees(in 7 reviews)

  • "Constant reorganization and shuffling in product and engineering lead to no one one being accountable for anything(in 5 reviews)

More Pros and Cons
  1. Helpful (2)

    "I enjoy going to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Ensighten full-time

    Pros

    - Good product, applicable to all sorts of businesses - Well known clients - Good environment to work in, friendly/fun people, music in the office - Decent employee benefits- gym membership, many beers in the office also lots of popcorn and nuts. - Intellectually stimulating, bright people, interesting, fun and friendly people from a variety of place and backgrounds - Socially good: out for pub lunches at least once...

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    Cons

    - Some benefits have been cut due to pressure from investors but circumstances make sense. - Some more branding in the office e.g. vinyls on the walls wouldn't go amiss, make it seems a bit more like 'our' office. - Although most of it is good, some of the calling and employee wellness software we use could be better

    Advice to Management

    A bit more clarity of how the products are packaged would be good. Otherwise, we have a good team who are great working with.

    Ensighten2016-07-06
  2. Helpful (3)

    "Ensighten is going downhill at some speed!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ensighten full-time for more than a year

    Pros

    - Some great people there who are so helpful and friendly. - Work life balance is really good. Although being a US company expect to get some emails very late at night. - Get to travel to different places. - The services team is fantastic in the UK and really are the best part of the entire company.

    Cons

    - Very secretive and never really tell you what's happening in the company. - The entire company is focused on sales, therefore if you don't work in sales you're not valued in the slightest. - If you disagree with management (anyone in the c-level) expect to be reprimanded or fired. - Spend thousands on useless stuff and then refuse to discuss salary increases. - The office feels a little stuck in the...

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    Advice to Management

    Just be honest and treat people with respect. It would go a long way.

    Ensighten2019-01-23
  3. Helpful (5)

    "Great team but lack of vision from leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer I in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ensighten full-time

    Pros

    The UK team, specifically in engineering, were some of the most genuine, intelligent and all-round nicest people you could hope to work with. Some of the products are very good

    Cons

    Upper management lacked a clear vision and wouls regularly would shift their focus to something else. Lots of cuts (even when it was promised there would be no more)

    Advice to Management

    Be more open with your employees (we didn't hear from the CEO for over 6 months)

    Ensighten2017-04-18
  4. Helpful (14)

    "💀💀💀"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ensighten full-time for more than 3 years

    Pros

    - The UK team (particularly engineering) are the most talented, friendly people I've worked with. I would work with them again in a heartbeat. - Culture in the London office is great. - There are lots of interesting engineering challenges. - It makes other companies look better by comparison.

    Cons

    - The main product is a smorgasbord of technical debt and poorly implemented new features. - The CTO's main qualification appears to be 'owns a computer'. - The CEO hasn't been heard from in many, many months. - Mass firings every six months or so. Always with the assurance that it's the last time because they've righted the ship this time. - Lots of people have resigned without being replaced, leaving a skeleton...

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    Advice to Management

    - Focus on the stuff that works (DI, Pulse) and champion it. - Communicate with your employees. Not business talk and meaningless buzzwords, real words that humans would actually say. Don't disappear for months when things get tough. - Seek new employment. I hear McDonalds are hiring.

    Ensighten2017-03-02
  5. Helpful (5)

    "Great people, directionless company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ensighten full-time for more than a year

    Pros

    - The people I worked with were great. I went to work everyday with my friends. - Base salary was quite good. - Decent office with lots of snacks and drinks. - Excellent head of engineering.

    Cons

    - Lack of ownership across the business, commonly nobody steps forward when a problem happens. - Complete lack of company goals and direction. - Numerous US meetings outside of UK business hours. - Multiple rounds of redundancies due to poor planning and poor hiring processes leaving the company with "hiring debt". - What was done well wasn't celebrated enough. - Major collaboration issues across key teams. - Many...

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    Advice to Management

    - Focus on creating a direction for the company. - Pay attention to the low moral of the employees and address attrition. - Don't go back on promises made regarding holding company social events.

    Ensighten2016-11-14
  6. Helpful (4)

    "Could be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Ensighten

    Pros

    - Employee benefit scheme. Access to a lot of benefits inside and outside of work. - Flexible working arrangements if required.

    Cons

    - The people running the company. - Feels like constant chopping and changing with what the focus of the company is. - Will see a problem, say they are going to take action but tends to just re-appear a month or two later. Sometimes not addressed so as not to cause friction between teams. - Try to work in the same way as larger or more established company but usually processes are poorly thought out or if thought...

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    Advice to Management

    Focus on having polished, non buggy products. It makes the day to day life of employees so much easier. Listen to your employees frustrations and do something about them. If people don't like how things are being done either tell them why it's best done that way or do something about it.

    Ensighten2016-08-29
  7. Helpful (3)

    "Rewarding place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Neutral Outlook
    No Opinion of CEO

    I have been working at Ensighten full-time

    Pros

    Has been a rewarding place to work over the time I have been at the company. There's a great opportunity to work with leading brands and with some really talented team members. The working conditions are flexible and there are good perks such as snacks, drinks and gym contributions

    Cons

    The direction of the company can shift very quickly, the decision to broaden the product focus over the past couple of years has really damaged the business. These mistakes have allowed the competition to really close ground and overtake us in some areas. Communication from leadership is not regular or consistent enough. Global all hands meetings are almost impossible to follow due to poor conference facilities and...

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    Advice to Management

    Commit to communicating to staff regularly, not just in patches Learn from previous mistakes

    Ensighten2016-06-30
  8. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ensighten for more than a year

    Pros

    Ensighten is a great company to work with. Career opportunities are available and career path is defined. Multi-cultural environment makes is positive place to work. You are always appreciated for your hard work and acknowledged to be valuable member of the team. Quarterly performance reviews make it easier to self analyse your performance and help you improve. Bonuses are paid out quarterly and you don't have to wait...

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    Cons

    Sometimes the plans may go wrong with big organizations and same has happened with Ensighten in the past. Management has slowed down and rethinking their strategies moving forward.

    Advice to Management

    Take time to plan and then act. Do not repeat mistakes and do sensible hiring.

    Ensighten2016-06-30
  9. Helpful (3)

    "Fast paced, market leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager of Solutions Consulting (EMEA) in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ensighten full-time for more than 3 years

    Pros

    Having been with the company for nearly 4 years I can say that Ensighten is a great company to work for. As with all companies there are ups and downs, especially moving from early days as an innovative, tech start-up to a larger, more established organisation. It's fast paced, requires dedication and hard work, but the outcome and enjoyment of seeing the company grow and the products evolve provides a lot of job satisfaction....

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    Cons

    As mentioned being at a company that grows so fast it doesn't always go to plan and sometimes you have to slow down and rethink your approach/strategy. Going through the process of reorganising the workforce and streamlining the business isn't pleasant, but is crucial for long term growth, sustainability and to ensure the company is going to last. Ensighten has come though this and is now in a very good position. ...

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    Advice to Management

    My only advice to management is to be more open at times, to communicate on a global basis more regularly (which they have started to do).

    Ensighten2016-06-27
  10. Helpful (1)

    "Customer Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Ensighten full-time

    Pros

    Great products, exciting space, big customer impact. Ensighten has great solutions and some fantastic customer relationships - when these things come together the projects are fantastic to work on internally and externally.

    Cons

    Could be better at demonstrating the impact of the solutions within sales and choosing how to sell and who to sell to. Even if solutions can do everything its not always desired. This will lead to better projects.

    Advice to Management

    Try and keep the number of goals or targets down to a few key targets per team - Too many goals means mixed messages, which creates confusion in the teams as to how best to spend time.

    Ensighten2016-06-30
Found 90 reviews