Epos Now Reviews

Pros

They take on board feedback and thrive to make improvements to culture, engagement and development. The people are great Lots of exciting things to come

Cons

None at the minute- everything is heading in the right direction and I'm excited to be on the journey

Pros

Huge potential, Great people, Interesting market

Cons

Poor Culture Lack of people focus (this is changing) A lot of people are out of their depth because of the lack of investment in them

Pros

Big scope to implement positive changes Very solid business model with a super bright future ahead

Cons

No major cons to comment on just yet

Pros

Support when you asked. Fun chatty meetings.

Cons

Unfortunately you were micro managed and pressured to get onto the next call asap.

Pros

Wfh option Managers so overworked that you can not show up for whole weeks and still be paid Overtime available but good luck getting paid - guess that last point is a two way street! If you can stay longer than a year and still sleep At night you can end up in a senior position which explains the quality and ethics of the companies management

Cons

Little or no support from managers who are to be fair, over worked. You are expected to do 3 jobs at once for the pay of working a bar job. Job 1 that this role includes -customer service: You will be dealing with customers that have been pretty openly ripped off by the sales team (a lot of them just small local business’ trying to get on the feet or just stay afloat) with false promises and a pushy sales tactic imported from the US. You are the first and last line of defence from those crying and shouting down the phone... good luck! Job 2 - Salesman: Have fun trying to sell to customers who have already been ripped off and sneakily tied into a contract to by those who came before you. You will still be pushed for those targets and will Paid in measly amounts if you meet them. Which is funny because the hardware is drop shipped from China at a 10 x markup and the software was something designed by 1 guy about 10 years ago and maintained by 3 guys servicing a backlog of software bugs that would have Microsoft shaking in their boots. Job 3 - tech support Most of your training will cover this. It’s essentially the work on an IT technician but you are paid a third of the wage of one. Working with software that struggles to even perform It’s most basic function. How they can get away with this is beyond me. Actually I think I have something to say about . The ceo said in an article in a local newspaper that he would not look setting up anyone else because Norwich already has such fantastic people to employ! The staff turnover says other wise. What he really means by this is it makes pure economic sense to operate business some where like Norwich - a place with less opportunity and some of the lowest wages and real wage growth in the country. This is why you are excepted to work 3 jobs at once for a wage that is just above minimum wage!

Pros

Worked with some decent people

Cons

Worked with some not so decent people. High staff turnover - here one day and gone the next... He/She who shouts the loudest tends to win and let to get away with it because they are 'passionate' Line managers who offer no support because they are too interested in saving their own skin and point fingers. Awful company culture. Tales of the CEO piling misery on some poor soul makes you wince. Poor staff benefits ; Pension contributions at a basic 3%. No sick pay forcing ill staff to come in when they are clearly not fit to work. Other so called benefits are not worth mentioning about.