Extern Reviews

4.4

89% would recommend to a friend

(76 total reviews)

82% positive business outlook

Extern has an employee rating of 4.4 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extern employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

76 reviews
1.0
22 Apr 2025

AVOID.

Recommend
CEO approval
Business outlook

Pros

Ability to meet a lot of candidates.

Cons

- Significant pay discrepancies existed, with employees hired later receiving up to 30% more for performing the same role. - My employment ended due to a company “restructuring” shortly after I raised concerns about compensation fairness, despite receiving positive performance feedback from leadership. - Throughout my 3.5-year tenure, compensation was not reviewed, despite initial assurances. - Explanations for pay differences cited location and market factors, though I was based in a high-cost region and broader market conditions continued to shift. - The recruiting team played a key role in the company’s success, handling thousands of interviews, yet often felt overlooked in internal recognition and external communications. - There was limited communication from management—only a handful of team meetings took place over several years. - Overall company culture lacked transparency and consistent engagement.

1.0
17 May 2021

If you're a woman, you're better off applying elsewhere.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a noble mission

Cons

It took a few months to recover from the trauma developed during my time there. There's probably not a single female that lasted over 2 years. They'll try to sell all the benefits of working at a startup. Don't bite it. Go to a startup run by emotionally mature people.

avatar
Extern Response
4y
Thank you for providing feedback. It certainly hurts to hear what you went through, and I take complete ownership for the ways we let you down. I believe that the journey of building something involves many mistakes and a willingness to listen and learn. I'm happy to report that in the past two years since our pivot, we've built a strong culture with very low turnover, and a focus on values such as sincerity, collaboration, ownership, optimism, and tenacity during a period of growth. Diversity in all its forms is also a value we strive for. It is surprising to hear that you felt like a punching bag, and that's not how I view anyone on our team or believe anybody should be treated, but I acknowledge how you felt and apologize for anything that led to that. I would respectfully disagree with how we approached hiring and compensation during that period, although I will acknowledge it didn't make everyone happy, and wasn't for everybody. We did what we could to stay alive, including founders not taking salary. I am proud of how we learned lessons and eventually grew into something much stronger with a much larger impact. But I won't forget and will be grateful to those who took that risk with us back then, and I'm especially sorry for the trauma you experienced. I am open to connecting offline if you want to share further.
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Glassdoor has 305 Extern reviews submitted anonymously by Extern employees. Read employee reviews and ratings on Glassdoor to decide if Extern is right for you.