F5 Reviews

3.8

72% would recommend to a friend

(1,970 total reviews)
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Francois Locoh-Donou

80% approve of CEO

61% positive business outlook

F5 has an employee rating of 3.8 out of 5 stars, based on 1,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The F5 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
15 May 2015
Recommend
CEO approval
Business outlook

Pros

Good benefits, managers can be considered good as they listen to your concerns. The salary is average but could be better based on what you are asked to do.

Cons

I don't know where to start from. - Knowledge sharing: The environment is not supportive, and the knowledge sharing is very limited. You are expected to solve customer's issues with a very limited internal tools and askf5. There are a handful of people within the team that will be interested in you and show you some basic staff or even help you with your work. There are also people (Seniors) that will intimidate you and if it happens that you do not know something or if you are not well prepared they will even embarrass you. In general, it is a very cold and unfriendly environment and everyone is so busy that they will not even care about you. Also, there is a clique and people can share their knowledge only within their clique and leave other people outside. - Internal documentation - It is very limited even for internal employees. - Workload - It is a very stressed and heavy ticket based system. You need to deal with multiple cases/ issues plus issues from phone time. There is not time to even reproduce the customer's issue. - Promotions: If you have the good attitude and close many cases then you can be promoted to Sr. It does not matter if you are technically knowledgeable. - Management have changed the way we work many times as a result creating confusion and frustration to many employees that at end they left the company. - Work-life balance: What work life balance? - New hires: You are expected to find everything by yourself. - Statistics: If you are good at your job or not this is measured on the stats. In general, there is a lot of confusion and it is a company that grew up very quickly. I will agree with another review that mentioned that F5 is hiring weak engineers, and that ENEs will have more job to do. The question is why. If experienced NSEs would be more supportive then those weak NSEs will not have to create more job for the ENEs.

1.0
26 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Good benefits Friendly Management Chertsey is a quite place

Cons

F5 Networks is probably a great company, the Network Support Engineer (NSE) job is just simply bad (a nightmare) as probably every support role in the company. Communication / Team spirit: No communication between NSEs, you are just coming and doing your job from 9 to 6. Your only friend is your phone and at some point you start hating it. You are assigned to a POD but there is no team spirit, your only role is to take cases and calls all day long. Workload: Handling more than 15+ cases is simply not possible, you can't focus or solve an issue without being constantly disturbed. The job is more about communication than true engineering (you are not here to think). Career perspective: Only stats matter. Your performance is based on statistics and surveys. Management does not care about the content of the cases or the time you spent due to the complexity of a problem. Personal development: You wake up every morning knowing that you will spend the whole day on the phone with "Engineers" from all over the world that do not understand anything about Networking/System Administration. You can easily be stuck during 8 hours on the phone. If you expect an engineering and interesting position, run away!

2.0
18 Nov 2020

Great company heading the wrong way...but not too late

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fair base salary, Restricted Stock on a very generous vesting schedule. Nice colleagues who are very helpful and open to supporting whenever required. Great legacy reputation and legacy industry leader in application service delivery. Caring and supportive environment in which to work.

Cons

Company over-focuses now on HR matters (program after program after program) and appears to have lost it's laser focus on a clear technical mission. They spend far too much time talking about people programs and rarely talk about deep technology futures. We are a technology company that has become caught up in the West Coast Nice HR wave. Of course, people are important - we are what makes F5 great. But when every HQ message, company meeting and investor analyst meeting starts with 15 minutes of love-in about our Human First culture, or our BeF5 values, I really think it is turning off a large segment of the company employees and probably shareholders too. We all GET IT. We care about our people, as we rightly should. Now, let's turn to what technology is going to make us great again. The D&I agenda at F5 has gone off the charts. Yes, it is an important agenda and needs to be addressed, but it is as if the pendulum has swung to the opposite extreme. It took decades to get to where we are. Trying to fix it overnight isn't the answer. There is a large part of F5 who feel they can forget about promotion chances if they are a while male. I am all for affirmative action on a level playing field. But I really am starting to question if the playing field is level at all. The technology vision has become too wide. By trying to be in front of every app, anywhere, we are late in our release schedule or of poor quality to just about any app, everywhere. Insufficient investment is going into legacy maintenance while big bucks are being thrown at the $1.7B of investment made in two companies that will take years to show any real incremental value to the company bottom line. Elliot Capital has taken a stake in the company, I am guessing, for this very reason.

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