Federated Service Solutions Reviews

First thing: You can learn a lot about a company by how they respond to reviews, especially the bad ones. All the petty, condescending, snarky, and sarcastic remarks they respond with is a sign. Not only of the type of people you will be working with everyday but also of the type of people, attitudes and behavior that the management allows in their company. The leadership isn't even aware of how these responses makes the company look. Second: Eveything that the people in the previous bad reviews was true. They are cheap. They do use outdated and HIGHLY-inefficient processes and software. They do block practically any site besides Quickbase. You're only allowed to leave your desk at lunch time. The admin and the reps in billing departments are slow and incompetent and they are constantly making mistakes and messing up orders. I can't tell you how many times I got yelled at by a customer because they had messed something up. Jennifer does micro-manage, which explains why she is so all over the place and unorganized. The flex-time they speak of is a joke. They have mandatory company outings, which suck because again you are hanging out with a bunch of women with attitudes similar to the chick who replies to the bad reviews, and you're are not allowed to bring a plus one. It sucks to tell your spouse they aren't invited to the company christmas party. Third: If you are a person who likes efficiency and autonomy, you WILL hate this place. If you are a person who is customer-facing like I was, you WILL hate this place because you will be the person who has to deal with the upset customers because the people on your team are slow and they are always messing up something. Every day you will want to rip your hair out because this place is by far the worst place I have ever worked. I am not exaggerating and all of the people who left bad reviews before are not lying.