Fenwick Reviews | Glassdoor.co.uk

Fenwick Reviews

Updated Nov 16, 2019

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3.0
47%
Recommend to a Friend
83%
Approve of CEO
Fenwick CEO Robbie Feather  (no image)
Robbie Feather
7 Ratings
Pros
Cons
  • "Very average pay rate for fairly long hours(in 6 reviews)

  • "Senior management team offer very little direction and are disorganised(in 5 reviews)

More Pros and Cons
  1. "Great and proffessional company to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fenwick part-time for less than a year

    Pros

    Lovely Staff, great training and friendly atmosphere.

    Cons

    No cons! Great company to work at.

    Fenwick2019-10-16
  2. "not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Catering Assistant in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Fenwick part-time for more than a year

    Pros

    it had lots of staff sales. Testers were sold for £1 only which was great!

    Cons

    It treated the staff quite poorly. I was paid £6.50 per hour. For London that's just not enough.

    Advice to Management

    Check with your staff more

    Fenwick2019-11-15
  3. "Outdated management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Buyer 

    I worked at Fenwick full-time

    Pros

    Lovely floor staff, good bonus system

    Cons

    Unprofessional senior management, lack of support, blame culture at high levels, outdated management techniques, inadequate guidance for graduates.

    Advice to Management

    Polish up your people skills, knowing the name of the individual who washes the dishes because you think it makes you look good to visiting media and guests but ignoring general staff is unprofessional and simply rude.

    Fenwick2019-11-16
  4. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Salesman in Newcastle upon Tyne, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Fenwick part-time for less than a year

    Pros

    Good benefits to work towards

    Cons

    Rota doesn’t allow you to have social life

    Fenwick2019-11-15
  5. "It’s ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant 

    I have been working at Fenwick full-time for less than a year

    Pros

    Some good management Good discount Good break

    Cons

    Bad pay Sales assistants who think they are managers Disorganised Rude staff

    Fenwick2019-10-24
  6. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Fenwick full-time for more than 10 years

    Pros

    Good general staff on shop floor

    Cons

    Senior management has changed over the last couple of years and it’s not as good as when the Fenwick family were more in control.

    Advice to Management

    Need to communicate better with the shop floor staff

    Fenwick2019-08-18
  7. Helpful (1)

    "great job. very sociable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teaching Assistant in Canterbury, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fenwick part-time for more than 3 years

    Pros

    flexible, extra hours offered, friendly managers

    Cons

    late nights, store temperature too hot or cold

    Advice to Management

    turn down music and temperature

    Fenwick2019-08-11
  8. "Small company feel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Buyer 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Fenwick full-time for more than 3 years

    Pros

    25% staff discount Location flexibility

    Cons

    There is limited career development opportunities

    Fenwick2019-08-07
  9. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Causal Sales 

    I worked at Fenwick part-time for less than a year

    Pros

    Learn lots of New Skills

    Cons

    You don’t feel settled as constantly moving about

    Fenwick2019-08-19
  10. "Listen to your staff members"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandising 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Fenwick full-time

    Pros

    Friendly colleagues Relatively nice offices Can get involved in a lot however job is admin heavy so you might not get the time Discount

    Cons

    Not enough people to do the job IT issues No flexibility, expectation is to work late every night No benefits Holiday is below average

    Advice to Management

    Please listen to your junior team members. Also be a bit more flexible with working times as it does make a big difference.

    Fenwick2019-08-20
Found 96 reviews