Reviews by job title

178 reviews
4.0
10 Dec 2025

Great benefits

Recommend
CEO approval
Business outlook

Pros

great benefits, flexibility and opportunity

Cons

workload balance is a challenge

1.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Very self directed, can be low-stress if you want it to be. Genuine people, there are many very genuinely friendly folks that I would be friends with outside of work. Work looks complicated/complex but its actually very surface level troubleshooting. Caterpillar really deals with the hard issues. Strong branding, good for resume. Finning is a strong brand and Caterpillar dominates the oil&gas industry here in Alberta/Canada. If you find/get a good manager/leader some of the below issues can go away. When working remote/in office the working hours are quite good. 8-4 and never got comments on leaving exactly at 4 or slightly before. Flexible on appointments and such. Days off were generally not hard to get approved. Flexible working location, WFH/hybrid was available. Full remote is being taken away/phased out early 2025. You will get a company card in this role, used for when you travel. They also pay professional memberships for you if you are part of a union or governing body.

Cons

Pay, not super competitive for industry if you have a STEM degree and YoE. This is very dependent on the individual but I'd wager you could do better elsewhere. Do not expect annual raises that attempt to match inflation if you dont badger for them and even then its a coin toss. Target bonus is also low for industry. Annual review process, severely problematic. I was told that they "cannot give a 4 (highest grade, exceeds goals) because theres only a certain amount they can give out" despite clearly exceeding my goal target. In my case, the goals were concrete and measurable (example, if I sell 5 apples and goal was 4), if a number is larger than the goal it should count as exceeds expectations. This happened twice. I would extend this to the promotion process as well, but I dont have first hand experience. Leadership, often times pretty tone deaf. Decisions are questionable. Examples include return to office 5 days a week despite proving that full remote works. Using things not written in your offer letter against you later. Get everything on paper, They will not follow through. Leaders are not always experienced. They mostly pull from internal groups and plop someone that does not necessarily have a similar background to the support the teams work. Favoritism from leaders is very apparent. If you like the political game then you can take advantage of that here. If you get a chance to look at some director+ people you will find some very under/not qualified folks. Limited growth/upward potential, if you want to get promoted every 2-5 years this is not the right place. Hugely congested at the manager level, similar to a lot of large orgs. They have leadership with very "random" backgrounds, example bachelors in cell microbiology or some random SAIT diploma managing engineers. Strange to say the least. Overtime, before you could choose to get paid out 1.5x base pay but they are heavily leaning towards only banked vacation time. There will be considerable overtime when you travel since most sites work 12 hour shifts. Previously, you could "buy"/take unpaid vacation (unlimited but subject to manager approval) and could exchange getting paid 1.5x and then take some time off to recoup so you could make the extra 0.5x difference. Travel, this role when they interview you will likely get quoted to be "25% travel, 75% office". Since this is not written on paper, they will likely stretch you to 50 travel/field and 50 office. If you dont have a person on the team that loves the travel work, there will be months where you are away for most of that month in fort mcmurray or some random coal mine. Benefits package is ok/average if you opt in to certain things, kinda meh/bad otherwise, You are forced to pay for Long Term Disability yourself. The company does not cover any part of it. This is atypical of the mining/oil&gas industry. Customers, this isnt specific to this role but any role that has to deal with customers directly can be annoying. There are going to be difficult customers. You will learn their names quickly. You will not be rewarded by automating your tasks/reducing overhead or non-sense work. Keep it to yourself, enjoy the time you printed. Layoffs are not a meritocracy. Just because you met/exceeded annual performance goals does not mean you have immunity. Onboarding is not great. its slow and messy. Your work scope is quite broad but shallow. Not super ideal. You can specialize in something and that may limit the tasks you get assigned which is good or bad depending on the person and what you pick. Later on, your work scope will bounce around a lot and quite randomly. This is a wide shallow pool role. Corporations now all do the overly political virtue signalling bs. It is no different here. There are more, but I think if this hasnt turned you away nothing will.

1.0
30 Jan 2026

Micromanagement

Recommend
CEO approval
Business outlook

Pros

Good benefits. Big brand name.

Cons

The team works very much in silos. Manager is micromanaging and takes credit for the team’s work. Almost every request is urgent. Things change frequently, even when the work is already done. manager blames staff when mistakes happen and is unavailable when the team needs support. Time off requests from staff not approved in advance, while the manager can take long vacations during busy periods.

5.0
23 Jan 2026

Would not think twice to join.

Recommend
CEO approval
Business outlook

Pros

Great company with many employee benefits. Lots of training Biggest names in the construction equipment business. Huge focus on safety and wellbeing

Cons

Nuances of large companies, sometimes not very agile.

2.0
20 Mar 2026

Consistently Changing.. In a bad way

Recommend
CEO approval
Business outlook

Pros

Pension, vacation time, benefits, can pay into employee shares if you choose to.

Cons

If you asked me a couple of years ago, I wouldn't have had any cons, but over the last year they got a new President and it seemed like everything for the employees went down hill since then. They had made significant changes on and off over the last year and many people were/are un happy with the approaches they took to accomplish all of their changes. It got to the point where you realize you are definitely just a number to them and they truly do not care about you and will just replace people as they see fit. Within departments, management definitely plays favorites and things will obviously be better for them. They preach inclusiveness and diversity, yet if you are different than their favorites, you will not be accepted. Moving up is based on who you know, not necessarily your qualifications. They preach "One Team", yet consistently demonstrate the opposite and it pulls teams apart and makes teams not work well with each other due to this. Training is basically non existent. There are so many people who refuse to train others on how to do things because they want to keep the information to themselves for job security. Those that are willing to share are not properly trained because they weren't trained properly when they took on the role. It's either that or the only people who can train you don't have the capacity because they are so overworked.

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

pay and benefits. employee share purchase plan

Cons

not a good company culture with office politics and constant fear of retrenchment events

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