Flare Reviews

Flare masks the true nature of the company with attractive benefits. The leadership has no regard for its clients or the employees on the front lines of communication. Despite numerous outcries for additional support, leadership actively works against the needs of its employees and clients. It's impossible to ask questions or get additional clarification, as you quickly come to learn no one at the top knows what the day to day work is actually like. The compensation does not adequately make up for the extremely emotional client calls. The leadership allows employees to be berated by clients and other departments. There is an immense lack of honesty and transparency coming from the top down. Lastly, the upper leadership points fingers at everyone but themselves when things go wrong -- you can expect zero accountability from those you reach out to.

- Less than a week of actual training that doesn't even come close to preparing you for the chaos that's coming for you. -EVERYONE and their mother messaging you with complaints, frustrations etc that are most often beyond your control but you take the blame anyway -Meetings literally every day. I've worked remotely for over 10 years... this is overkill and unneccesary. -They will say they are in a period of growth and change when in reality, they have zero organization, bad training and throw you in not knowing anything but expect you to care for clients blindly -Overwhelming case loads -cliquey environment. The same 6 people converse, laugh and get their attention in meetings. When anyone else talks, its an "oh thanks for that." -No structure. Nobody knows their responsibilities or whats going on 3/4 of the time -Most stressful, unprepared role i've ever stepped into.