FleishmanHillard Reviews | Glassdoor.co.uk

FleishmanHillard Reviews

Updated 8 January 2019
430 reviews

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3.3
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FleishmanHillard President and CEO John Saunders
John Saunders
78 Ratings

Employee Reviews

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Pros
  • "Was able to learn a lot from tons of industry leaders" (in 22 reviews)

  • "big name clients, but they will lay on the pressure with no reward for hard work" (in 16 reviews)

Cons
  • "Work life balance can be improved" (in 49 reviews)

  • "Long hours, open concept office" (in 51 reviews)

More Pros and Cons

  1. Featured Review

    "One of the best PR Firms..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FleishmanHillard full-time (More than a year)

    Pros

    Culture, diversity of clients, dynamic teams, strong leadership, change-making -- inspirational general manager. There are many opportunities to shine and lead at the senior level. From the interns to the senior managers, everyone is expected to perform at their best, and it shows in the client relationships and continuing success.

    Cons

    There are not many cons, this company is running on the proper course as one of the best in the world.

    One con, meetings are a part of life, and if there are going to be a surplus of meetings, they need to be run efficiently. Going off topic, running over for an hour, and other annoyances involved in a meeting, do not make the meeting - but can make people dread meetings. The solution, be more aware of other people's time and try to stay on topic.

    Advice to Management

    Continue to be transparent about the company and promote a culture of inclusion and creativity!

    FleishmanHillard Response

    13 Jul 2018

    Thank you for taking the time to write a thoughtful review! We are continuing to work towards fostering a culture of inclusion and diversity at all levels, as we believe it is so important in... More


  2. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in London, England
    Current Employee - Account Executive in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FleishmanHillard full-time (Less than a year)

    Pros

    Personal growth and training, supportive team members, interesting work. Great benefits, everyone is very friendly, and most importantly of all: good work is recognised

    Cons

    Quite honestly not many cons I can think of. A lot of work to do in a small time, and the location is unfortunately quite convenient for me, but neither these reflect on the company as a whole!

    Advice to Management

    The only management interaction I really have is with my line manager and the director of my team, both of whom are very supportive and helpful.

  3. "Good agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FleishmanHillard full-time (More than 5 years)

    Pros

    Global agency with lots of opportunities

    Cons

    Some people weren’t very nice


  4. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FleishmanHillard full-time

    Pros

    Great people and opportunities to travel

    Cons

    Low pay and a strict hierarchy


  5. "Social Media Strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Very well paid, potential to do great things, exciting career opportunities, high-profile clients

    Cons

    Abysmal team managers who had absolutely no idea of how to lead a project. Therefore, the project/campaign strategy was completely disorganised and flawed. Terrible working environment with very little support or direction from senior leadership.

    Advice to Management

    Look closely at who you are promoting to steer the ships, or the ships may just sink!

    FleishmanHillard Response

    21 Jul 2017

    Thank you for taking the time to provide feedback, and it’s nice to hear you enjoyed the client work. I’m sorry that you were unhappy with your team managers, as it’s our goal to develop people both... More


  6. Helpful (2)

    "Getting better but not great yet - probably 3.5 stars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in London, England
    Former Employee - Senior Account Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FleishmanHillard full-time (More than 3 years)

    Pros

    Friendly people, decent location, big clients and a solid training experience (particularly for junior team members). The pay is fair and the senior leaders are very approachable and encouraging. Culture has been improving recently and the HR team is solid. Work-life balance can be good or terrible, depending on which team you're in.

    Cons

    Expect to work on a lot of very tedious, predictable campaigns and boring accounts. There's little interest in pushing clients to take bigger risks and as a result, the company always gets low scores for "innovation." In reality, you're unlikely to be on accounts where you'll actually do award-winning work and genuine creativity is pretty rare. Pay is fair but if you want a raise or a promotion you will have to jump through a lot of hoops and accept that there's a lot of favoritism. Line management is hit or miss.


  7. Helpful (2)

    "Exhausting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive, Healthcare in London, England
    Former Employee - Account Executive, Healthcare in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FleishmanHillard full-time (More than a year)

    Pros

    - Name recognition: You can put FH and work with household brands
    - Some genuinely amazing people
    - you do learn (but in a way that really grinds you down and makes you feel awful)

    Cons

    - EVERYTHING'S an emergency and people just work NON-STOP.
    - People who showed absolute disrespect for others were awarded. i had someone shout at me for not responding to a client within an hour. Really negative stuff
    - Bankside was just cold, no atmosphere, probably because everyone is panicked all the time
    - Not a lot of creativity on my accounts, or anything 'new' that they were doing.
    - Poor guidance and intimidating feedback

    Advice to Management

    - Listen to your employees
    - Be aware and act when it's clear people are either being intentionally intimidating, are over-worked (including those that eagerly work all evening until late). Just far too many people on my team that I saw upset or exhausted
    - Listen to young people's creative idea and emerging technologies
    - Push back on unreasonable client demands and expectations
    - Be nice to each other

  8. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of BlueCurrent UK and Client Relationship Manager in London, England
    Current Employee - Head of BlueCurrent UK and Client Relationship Manager in London, England

    I have been working at FleishmanHillard (More than a year)

    Pros

    There's a good culture for more junior staff members, good client base

    Cons

    Not enough focus on cultivating staff's digital skills


  9. "After 6 Months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in London, England
    Current Employee - Account Executive in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FleishmanHillard full-time

    Pros

    FH has an world-class global network and very impressive client portfolio. Certainly not shortage of talent to learn from and collaborate with.

    Cons

    Culture at the company seems a bit lost; people are lovely but no holistic vision that drives the company the majority of the time.

    Advice to Management

    Operationalise the key principles and practices you want to see from your employees. If you can shape a culture with norms, the company will execute its business strategy with far greater achievements.


  10. Helpful (1)

    "Stifling, corporate and cut throat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in London, England
    Former Employee - Creative in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FleishmanHillard full-time (More than a year)

    Pros

    They appreciated that I was a different kind of hire, and they tried to foster my abilities witihin the rigid corporate structures that have been embedded within the company structure.

    Cons

    They say that they're interested in fostering creativity but have such arcane processes that creativity never shines through. And, saying that, they aren't aware of their competitive position. They are a corporate friendly, run of the mill PR agency.
    They either need to break away from their rigid structures in order to compete with the agencies whcih they believe they are competing with, or they need to accept that they are the non-progressive PR firm that they are.
    This company is fine if you're somebody who needs 'big name agency experience' to help you to get ahead; that's what I did. But it broke me a little bit. I felt undervalued, overworked and got little out of my work. That might just be me. I was not the right fit for the company. If you are, I'm sure that they will do everything they can to make you want to climb the ladder.

    Be more open to change. And when people need to be fired (note - not me), which is inevitable in a struggling business, do it in a way that informs both the teams that these people were involved with and the managers of the colleagues. I know, on multiple occasions, that this didn't happen. Foster a company that's both transparent with its decisions, and honest with its staff. FH's marketing is all about authenticity. Own it.

    Also, one of the main issues that FH has is retention of staff. Give staff a reason to stay. When wage increases happen - which I was grateful for - I knew that it would be a 3k raise. Everyone knows the basic wage raises. Own the corporate structures, don't make it seem like the basic (still, like I said, really good) raise as part of the corporate structure. And create a company structure that applauds difference. Not the people who naturally, and quietly, blend into the corporation. Find the people who make a difference, and will make the FH brand shine, and make them your champions.

    Advice to Management

    Senior management would say that they wanted to champion creativity, But they (probably rightly) sided with traditional PR campaigns. And even though 'creative thinkers' were brought in to present more overtly creative thinking to prospective customers, the ideas were never really taken seriously. Make the creatives in the company feel valued. It's important.

    At the moment, and I believe that it's still true, people are using FH to add to their resume. Give them a reason to stay,