FleishmanHillard Reviews

Updated 29 Jul 2020

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3.4
58%
Recommend to a Friend
84%
Approve of CEO
FleishmanHillard President and CEO John Saunders
John Saunders
111 Ratings
Pros
Cons
  • "Sometimes difficult to find work-life balance(in 59 reviews)

  • "A typical agency so expect 24/7 "on call" and long hours or overtime back(in 56 reviews)

More Pros and Cons
  1. "Account Executive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at FleishmanHillard full-time for less than a year

    Pros

    Personal growth and training, supportive team members, interesting work. Great benefits, everyone is very friendly, and most importantly of all: good work is recognised

    Cons

    Quite honestly not many cons I can think of. A lot of work to do in a small time, and the location is unfortunately quite convenient for me, but neither these reflect on the company as a whole!

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  2. "London, I hope you like playing politics!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Director in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at FleishmanHillard full-time for less than a year

    Pros

    + Great location in Southwark with a host of transport links + Office building itself is an Omnicom hub so lots of partner agencies are in the same building, which makes collaboration convenient + Great benefits package relative to other agencies + A lot of the people (excluding management) are lovely and fun

    Cons

    Where do I even begin? I had a pretty rough experience here, and was the victim of some first-grade gaslighting and manipulation from my boss, who joined my practice several months after I'd started (because of his longer notice period). There was also a sprinkling in from other practices, where I was told I didn't pay off anyone's great expectations for my performance, after I'd verbally called out a political situation that I didn't want to be involved in with senior leaders. I was so mentally and emotionally exhausted after 6 months of being told how sub-par I was, and later having my boss use the visa I was on as some sort of bargaining chip for submission, that I turned in my resignation. HR did try to compensate me somewhat for my poor experience by forgiving some fees I needed to pay back for quitting within a certain timeframe, but they did little to nothing to help me while I was going through it all. Since starting a new role, I've heard absolutely none of the "feedback" that was spread around about me at FHF. I started my new role feeling so unbelievably torn down and insecure after what I went through. The worst part is, I thought I'd built a trusting, honest relationship with the Deputy CEO as someone who could be a mentor, but she simply stepped aside and let it all happen because my boss, the new hire, was more politically valuable to her.

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  3. "Good agency"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at FleishmanHillard full-time for more than 5 years

    Pros

    Global agency with lots of opportunities

    Cons

    Some people weren’t very nice

  4. "Great people"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at FleishmanHillard full-time

    Pros

    Great people and opportunities to travel

    Cons

    Low pay and a strict hierarchy

  5. Helpful (1)

    "Social Media Strategy"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend

    I worked at FleishmanHillard

    Pros

    Very well paid, potential to do great things, exciting career opportunities, high-profile clients

    Cons

    Abysmal team managers who had absolutely no idea of how to lead a project. Therefore, the project/campaign strategy was completely disorganised and flawed. Terrible working environment with very little support or direction from senior leadership.

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    FleishmanHillard Response

    July 21, 2017

    Thank you for taking the time to provide feedback, and it’s nice to hear you enjoyed the client work. I’m sorry that you were unhappy with your team managers, as it’s our goal to develop people both as communications counselors and as managers. I’d love to hear your thoughts on how we can improve that experience. You can reach me directly at karen.mahoney@fleishman.com

  6. Helpful (3)

    "Getting better but not great yet - probably 3.5 stars"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FleishmanHillard full-time for more than 3 years

    Pros

    Friendly people, decent location, big clients and a solid training experience (particularly for junior team members). The pay is fair and the senior leaders are very approachable and encouraging. Culture has been improving recently and the HR team is solid. Work-life balance can be good or terrible, depending on which team you're in.

    Cons

    Expect to work on a lot of very tedious, predictable campaigns and boring accounts. There's little interest in pushing clients to take bigger risks and as a result, the company always gets low scores for "innovation." In reality, you're unlikely to be on accounts where you'll actually do award-winning work and genuine creativity is pretty rare. Pay is fair but if you want a raise or a promotion you will have to jump through a lot of hoops and accept that there's a lot of favoritism. Line management is hit or miss.

  7. Helpful (3)

    "Exhausting"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive, Healthcare in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at FleishmanHillard full-time for more than a year

    Pros

    - Name recognition: You can put FH and work with household brands - Some genuinely amazing people - you do learn (but in a way that really grinds you down and makes you feel awful)

    Cons

    - EVERYTHING'S an emergency and people just work NON-STOP. - People who showed absolute disrespect for others were awarded. i had someone shout at me for not responding to a client within an hour. Really negative stuff - Bankside was just cold, no atmosphere, probably because everyone is panicked all the time - Not a lot of creativity on my accounts, or anything 'new' that they were doing. - Poor guidance and intimidating feedback

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  8. "Director"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Head of BlueCurrent UK and Client Relationship Manager in London, England

    I have been working at FleishmanHillard for more than a year

    Pros

    There's a good culture for more junior staff members, good client base

    Cons

    Not enough focus on cultivating staff's digital skills

  9. "After 6 Months"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at FleishmanHillard full-time

    Pros

    FH has an world-class global network and very impressive client portfolio. Certainly not shortage of talent to learn from and collaborate with.

    Cons

    Culture at the company seems a bit lost; people are lovely but no holistic vision that drives the company the majority of the time.

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  10. Helpful (1)

    "Stifling, corporate and cut throat"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Creative in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at FleishmanHillard full-time for more than a year

    Pros

    They appreciated that I was a different kind of hire, and they tried to foster my abilities witihin the rigid corporate structures that have been embedded within the company structure.

    Cons

    They say that they're interested in fostering creativity but have such arcane processes that creativity never shines through. And, saying that, they aren't aware of their competitive position. They are a corporate friendly, run of the mill PR agency. They either need to break away from their rigid structures in order to compete with the agencies whcih they believe they are competing with, or they need to accept that they are the non-progressive PR firm that they are. This company is fine if you're somebody who needs 'big name agency experience' to help you to get ahead; that's what I did. But it broke me a little bit. I felt undervalued, overworked and got little out of my work. That might just be me. I was not the right fit for the company. If you are, I'm sure that they will do everything they can to make you want to climb the ladder. Be more open to change. And when people need to be fired (note - not me), which is inevitable in a struggling business, do it in a way that informs both the teams that these people were involved with and the managers of the colleagues. I know, on multiple occasions, that this didn't happen. Foster a company that's both transparent with its decisions, and honest with its staff. FH's marketing is all about authenticity. Own it. Also, one of the main issues that FH has is retention of staff. Give staff a reason to stay. When wage increases happen - which I was grateful for - I knew that it would be a 3k raise. Everyone knows the basic wage raises. Own the corporate structures, don't make it seem like the basic (still, like I said, really good) raise as part of the corporate structure. And create a company structure that applauds difference. Not the people who naturally, and quietly, blend into the corporation. Find the people who make a difference, and will make the FH brand shine, and make them your champions.

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