Gate Gourmet Reviews | Glassdoor.co.uk

Gate Gourmet Reviews

Updated 6 November 2018
450 reviews

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2.6
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Gate Gourmet CEO Xavier Rossinyol
Xavier Rossinyol
83 Ratings

450 Employee Reviews

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Pros
Cons
  • "Long hours & schedule requirements" (in 25 reviews)

  • "Low pay for economy, next to a graveyard" (in 22 reviews)

More Pros and Cons

  1. "Loader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loader in Heathrow, England
    Current Employee - Loader in Heathrow, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Gate Gourmet full-time (More than a year)

    Pros

    The team you work with helps you out when ever you need assistant with something your not sure off

    Cons

    the management is not that good not everything is planned or organised


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Loader in Heathrow, England
    Current Employee - Loader in Heathrow, England

    I have been working at Gate Gourmet full-time (More than 10 years)

    Pros

    Good team spirit with ( only ) few of your colleagues . You get a ( low ) salary at the end of the month

    Cons

    Too many bogus jobs and improductive people . Bullying and pestering from management . No communication , no dialogue with management . Tunnel vision from stubborn managers who are not working to run a business , but are just there to cash in bonuses . No respect for the workers ( for example , the company made huge profits last year and offered a 0.75 pay rise to the ground staff .......) Breaking of health and safety , hygiene , tacho rules ....

    Advice to Management

    ? That a difficult point , because they don't listen to what we say

  3. Helpful (2)

    "Worst employer ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transport in Heathrow, England
    Former Employee - Transport in Heathrow, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gate Gourmet full-time (More than 8 years)

    Pros

    A few years ago maybe the management left to work and backed you

    Cons

    Poor pay, no recognition for good work, poor management, even worse supervisors, grammar is not a thing at Gate Gourmet, nor is pay on time usually they muck it up. Overall if you want to stay sane then stay away from this company.

    Advice to Management

    Get a grip ! Paying peanuts for supervisors is not a smart thing and treat your staff with more respect, no wonder you have a high turnover.


  4. Helpful (2)

    "Data Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Heathrow, England
    Former Employee - Data Analyst in Heathrow, England
    Doesn't Recommend
    Neutral Outlook

    I worked at Gate Gourmet full-time (More than a year)

    Pros

    Free lunch. flexible working. friendly senior staff

    Cons

    Old and conventional with an old work force. The knowledge you gain isn't great because they use their own software called SACS, so not great for transferring your skills.

    Advice to Management

    n.A


  5. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gate Gourmet full-time (More than a year)

    Pros

    A tight Team who interact well. Free food..

    Cons

    Poor communication from Senior Management to the Team . Poor understanding of Airside roles and difficulties which are hidden so as to not upset clients such as BA which causes stress to the Team.

    Advice to Management

    Train senior Management on day to day roles so they understand what is going on in the business.


  6. Helpful (2)

    "1 Step Forward, 2 Steps back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment in Heathrow, England
    Former Employee - Recruitment in Heathrow, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gate Gourmet full-time (More than a year)

    Pros

    Joined at a time where great change was promised, started off really well, a lot of scope for change and development. Some of the hardest working people I have ever worked with.

    Cons

    Unfortunately due to a change in HRD and MD, a revert back to the old cost cutting ways and no longer a desire to move GG into the 21st Century. A real shame.

    Advice to Management

    Move with the times or be left behind. Huge scope and opportunity for change - need to embrace it.


  7. Helpful (1)

    "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in London, England
    Current Employee - Team Leader in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Gate Gourmet (More than 5 years)

    Pros

    Fast working environment, lot to learn

    Cons

    No carrier path for ambitious person

    Advice to Management

    Should focus more on people than process

  8. Helpful (1)

    "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transport Shift Manager in Heathrow, England
    Former Employee - Transport Shift Manager in Heathrow, England
    Doesn't Recommend
    Neutral Outlook

    I worked at Gate Gourmet full-time (More than a year)

    Pros

    Great Team to work with and a great experience working with one of the best airlines in the world at Heathrow

    Cons

    Poor senior Management and communication. Poor Office layout resulting in poor relationships with Staff as unable to discuss any issues.

    Advice to Management

    Improve your relationships with the staff by better communication.


  9. Helpful (2)

    "Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airside Driver in Heathrow, England
    Current Employee - Airside Driver in Heathrow, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Just to get experience to go somewhere else

    Cons

    Bad comunication with the work force, Bad management, unprofessionalism nearly everywhere in the unit


  10. Helpful (1)

    "Productiom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Production Assistant in Hounslow, England
    Former Employee - Food Production Assistant in Hounslow, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Free food,Fast paced environment,learn to manage time,

    Cons

    Bad management. Filthy environment. Ignorant coworkers,Supervisors are very rude,Untill you know supervisors you wont get hours.

    Advice to Management

    I will say they should give chance to every one on equality, not only those people should get work who knows managers and supervisors as some people have not got other opportunity still they have been told to go home by saying they dont work properly.


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