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      Gelato

      Engaged employer

      Gelato Reviews

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      4.3

      82% would recommend to a friend

      (177 total reviews)

      80% positive business outlook

      Ratings by category

      4.4

      Compensation and benefits

      4.3

      Culture and values

      4.3

      Diversity and inclusion

      4.3

      Career opportunities

      4.2

      Senior management

      3.7

      Work/Life balance

      Gelato has an employee rating of 4.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gelato employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      177 reviews
      1.0
      16 Nov 2021

      No chance once tarred with the "not Gelato culture" brush

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great engineers and people to work with You do get to innovate and experiment with reason. So long as speed is part of it

      Cons

      Expected to be available 24/7/365. If you are not... then you get labelled as not being in the Gelato culture. People are reprimanded for having their out of office saying they are not available when on holiday. The political gaming is horrendous Some of the tech is really poor. The CEO does not believe in quality - only speed. There can be a lot of rudeness from executives. Also a lot of "I am the boss, I tell you what to do". Overall it is a very toxic environment where you are expected to work all the time. If you are tired... you might get some extra holiday days, but you are expected to work during your holiday too.

      avatar
      Gelato Response
      4y
      As always, we appreciate people investing their time in giving us feedback, be it positive or negative. We often learn more from understanding areas of improvement rather than reading about what we are doing well. It is unfortunate that you feel that our leadership is top-down, it should never feel that way in Gelato. We conduct a quarterly Pulse Survey and follow up on the results. What you point out is not something that has come up, but that doesn't make your experiences less relevant. Something that has meant a lot to us is that, just during the last quarter, we have 7 former team members who have reapplied to Gelato. They wanted to come back and they are now joining us once more. This is something we are very proud of and as long as we continue to productively relate to all types of feedback, we hope that more great former team members will re-join. Thank you again for investing your time in writing and posting this
      1.0
      11 Jul 2024

      Tired of being happy? Looking for self-destruction?

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Joining Gelato will guarantee you a long highway to hell experience, while you resign yourself to such superficial things as your work-life balance. Who wants to have a life when you can just work? Don't miss the opportunity to join a toxic working environment and regret your decision every day of your life! Get ready for never-ending poisonous loops, strategy decisions changing every 2 seconds, departments disappearing from one day to another, and never questioning your superiors unless you want to end your experience sooner. There's nothing more exciting like working 24/7 to immerse yourself in the company culture, and carrying your computer even to your kids' doctor appointments or your honey moon. Your family will love it. Forget about your ego and professional aspirations to join the cult of doing everything for the leader. Feel free to finally fade away. Don't show empathy with other colleague's struggles and don't look at them when they are crying, you could be the next. Just focus on your technical skills, because needing therapy to survive here is just part of the extra mile. Make sure you ask for double what they offer so you can lie to yourself longer thinking that this company will contribute to your career as much as to your bank account. Good luck!

      Cons

      After you finish your experience, you will feel so relieved that you will be the happiest person on Earth and capable of doing anything except coming back for more. Definitely a more life-changing experience than spending time on a management bootcamp in Bali!

      avatar
      Gelato Response
      1y
      Hi, Clearly, this was not a good fit and we are very sorry that you feel this way. Fortunately, this is not how most people experience Gelato. As a matter of fact, a significant number of all the people we hired last 12 months are people returning to Gelato, so called "boomerangs". They have left Gelato in order to try working somewhere else but decided to return because they love the culture and team members working here. Nevertheless, we are sad to read and learn about your experience and wish you all the best on your next adventures. Thank you
      4.0
      27 May 2020

      Great pace and energy whilst really making positive changes globally

      Engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great energy and team. You will find that you learn a lot about yourself through this place. You know you are making a massively positive impact on the earth through greener printing and logistics. Very interesting challenges to solve from all angles. Very honest about their culture and they actually live it

      Cons

      The hours and expectation to be available all the time is taxing. You may not be called upon all the time, but if you cannot be gotten hold of there is a lot of pressure put on you. Quite commonly if you are not available you are accused of being against the culture or are negative. Some of the tech stack is really old and poorly maintained, yet we still pile more on top of it. Scarily close to seeing something go wrong in a spectacular way. Some of the engineers refuse to open up to new ways of thinking. The messaging from the leadership team can be contradictory or confusing.

      Viewing 1 - 3 of 177 Reviews
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      ReviewsGelato reviews

      Glassdoor has 214 Gelato reviews submitted anonymously by Gelato employees. Read employee reviews and ratings on Glassdoor to decide if Gelato is right for you.