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      Giacom

      Engaged employer

      Giacom Reviews

      2.8

      42% would recommend to a friend

      (85 total reviews)

      Terry O’Brien

      41% approve of CEO

      43% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.3

      Work/Life balance

      2.8

      Culture and values

      2.8

      Career opportunities

      2.7

      Compensation and benefits

      2.5

      Senior management

      Giacom has an employee rating of 2.8 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Giacom employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      85 reviews
      1.0
      29 Jun 2026

      Poor

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I would say, people are friendly

      Cons

      No salary increases in the last two years, which is pretty disappointing given the ongoing workload and cost of living. It makes it hard to feel valued or motivated. Management is also a real issue. Communication is poor, decisions often feel disorganised, and there isn’t much clear direction or support for staff. It can be frustrating working in that kind of environment. Overall, there are some decent people working there, but the lack of pay progression and weak management make it a tough place to stay long term.

      5.0
      15 Jun 2026

      Strong community, but office space is limited

      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great community and work ethic.

      Cons

      Would be better if office was bigger.

      avatar
      Giacom Response
      1w
      Thank you for your feedback. It's great to hear that you enjoyed the community and work ethic at Giacom. We appreciate your comments regarding the office space and will take them on board as we continue to invest in our working environments. We wish you all the best for the future.
      1.0
      18 May 2026

      Just don't.

      Devops engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Generally friendly atmosphere between workers - at least where allowed by structure. Was pretty decent before 2024.

      Cons

      Politics that prevent almost any collaboration and progress. Changes to status quo and improvements are considered too risky. IT/Ops - the technology and processes are impacted by the years of M&A's. There's no real strategy how to integrate or clean up. Tickets and process over automation and humanity.

      avatar
      Giacom Response
      3w
      Thanks for sharing your feedback. We're pleased to hear that you experienced positive relationships with colleagues during your time with us. We recognise that balancing change, innovation and operational stability is an ongoing challenge for any growing business. Collaboration, continuous improvement and simplification are key priorities for us, and we actively encourage colleagues to identify opportunities to improve processes, ways of working and the experience we provide to our partners. We continue to invest in automation, AI and other technologies to help our teams work more effectively, while ensuring the controls and processes needed to deliver consistent outcomes for our partners remain in place.
      Viewing 1 - 3 of 85 Reviews
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      ReviewsGiacom reviews

      Glassdoor has 86 Giacom reviews submitted anonymously by Giacom employees. Read employee reviews and ratings on Glassdoor to decide if Giacom is right for you.