Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 18 reviews)); "Benefits are great but I feel like" ((in 16 reviews)); "good pay not much hard work" ((in 11 reviews)); "Friendly work environment" ((in 7 reviews)); "After work there are great opportunities to go hiking in one of the most amazing places on earth." ((in 5 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Pay, unprofessional management, benefits, a non intregrity company" ((in 19 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 9 reviews)); "Lack of communication and training." ((in 7 reviews)); "Long hours; lots of paperwork" ((in 7 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

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Guest Services

Guest Services Reviews

3.2

50% would recommend to a friend

(208 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Guest Services has an employee rating of 3.2 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

208 reviews

1.0

29 Apr 2025

Awful

Sales executive

Recommend

CEO approval

Business outlook

Pros

Some nice people there. Plenty of work available

Cons

Zero focus on quality. More focused on volume

5.0

9 Sept 2022

Amazing

Sales associate

Recommend

CEO approval

Business outlook

Pros

Amazing place to work and progress

Cons

There are no cons to working here

5.0

18 May 2022

I ware all hats

General manager

Recommend

CEO approval

Business outlook

Pros

Great insurance, PTO and love my staff, family we are

Cons

Company does not appreciation employees and loyalty

Viewing 1 - 3 of 208 Reviews

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Jobs at Guest Services

Catering Attendant - Monday to Friday, No Weekends!

PT Front Desk / Night Audit

Wakulla Springs, Wakulla, FL

US$15 - US$15 /hr

(Employer provided)

View job

Reservation Agent - Monday to Friday, No Weekends!

Wakulla Springs, Wakulla, FL

US$14 - US$14 /hr

(Employer provided)

View job

Cashier - Monday to Friday, No Weekends!