24 Jun 2025
H&R Block reviews about "training program"
60% positive business outlook
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65 reviews
5.0
31 Dec 2024
Recommend
CEO approval
Business outlook
Pros
Extensive training program, continuous improvement, with hands on and constant contact with management
Cons
Each office is a bit independent with seasoned pros who are set in their ways. HRB is trying hard to bring all people together into the cloud and cloud based product to help efficiency but seasoned folks are stubborn.
4.0
12 Dec 2024
Recommend
CEO approval
Business outlook
Pros
Good training program. Coworkers are helpful.
Cons
Having to deal with office politics.
4.0
4 Sept 2024
Recommend
CEO approval
Business outlook
Pros
Great people and atmosphere to work in
Cons
Training programs or lack of adequate training in some areas
4.0
28 Dec 2024
Recommend
CEO approval
Business outlook
Pros
H&R Block provides training programs, including tax preparation courses, which are great for those looking to gain or enhance their knowledge of tax laws. Opportunity to earn certifications that can boost your resume
Cons
Entry-level pay might be lower compared to other jobs in the financial services industry. Compensation may depend on client volume, especially for commission-based roles.
2.0
24 Aug 2024
Recommend
CEO approval
Business outlook
Pros
Good training program Options to come back next year Options to upgrade your knowledge
Cons
Very low payment, almost minimum salary Very hours given to work. Can't cover even the TTC cost to go there and back. Some managers show attitude before you even start to work, on the hiring process. The interview, after you have completed the course and have a good % achievement, is just to put a check mark it's done. They don't even listen to your responses.
4.0
6 Mar 2025
Recommend
CEO approval
Business outlook
Pros
1. Leadership Experience – This role would allow me to gain hands-on leadership and management experience by assisting in overseeing tax professionals and office operations, which would be valuable for my career growth. 2. Client Interaction & Problem-Solving– I enjoy working with clients and finding solutions to their needs. This position would give me the opportunity to develop strong customer service and problem-solving skills while ensuring smooth office operations. 3. Training & Professional Development – H&R Block offers training and development programs, including tax preparation courses and leadership training. I appreciate opportunities to grow my skills and advance in my career.
Cons
1. Seasonal Employment – Since this role is primarily seasonal, it may not provide year-round job stability or benefits, which means I might need to find other work during the off-season. 2. High-Pressure Environment During Tax Season – The job can be stressful, especially during peak tax season, with tight deadlines, long hours, and a high volume of clients needing assistance. 3. Limited Advancement Opportunities – While H&R Block offers training programs, long-term career advancement may be limited, especially since seasonal employees are not always retained year-round. 4. Dealing with Difficult Clients – As with any customer-facing role, I may encounter frustrated or upset clients, particularly when they have tax-related concerns or disputes.
5.0
10 Apr 2025
Great Place to Learn and Grow in Tax Services
Former employee, less than 1 year
Nanaimo, BC
Recommend
CEO approval
Business outlook
Pros
had a great experience working at H&R Block in Nanaimo. The training provided through the H&R Block Tax Academy was extremely helpful in building my confidence and tax knowledge. The work environment was friendly, collaborative, and professional. Everyone, from front-line staff to the management team, was approachable and always willing to help. I especially appreciated how much emphasis was placed on client satisfaction and accurate service. I learned how to handle real client interactions, reconcile tax documents, and provide personalized guidance — all of which added value to my skill set. Great place to work if you’re looking to grow in the financial services or tax industry. Pros: ✔ Structured training programs ✔ Supportive and collaborative team ✔ Strong focus on client service ✔ Flexible work environment
Cons
Seasonal role — not year-round, but great for gaining experience
3.0
18 Jul 2024
Recommend
CEO approval
Business outlook
Pros
Office lead was the best - very patient and a solid trainer/mentor; good overall team. Training program was very good.
Cons
Back office support was removed in my second year by regional management - became too much of a paper pusher. Did not appear that regional management understood the process and looked at cost in a vacuum.
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