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    Harrods Reviews

    Updated 19 August 2018
    463 reviews

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    Full-timePart-time
    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Harrods Managing Director Michael Ward
    Michael Ward
    209 Ratings
    Top CEO 2018

    463 Employee Reviews

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    Pros
    Cons

    • "The environment can be catty due to individual commission, long hours" (in 32 reviews)

    • "No development or career progression" (in 15 reviews)

    More Pros and Cons

    1. "Retail operations analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      Pros

      Good work environment at work

      Cons

      None that I can think of

    2. "harrods"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Harrods part-time

      Pros

      the staff members are friendly

      Cons

      very hard to progress into management

      Harrods Response

      21 Aug 2018 – Retail Director

      Thank you for taking the time to review your experience of working at Harrods, we really value your feedback. We’re pleased to read the positive reflections you have had so far. We would like to... More

      3. Join the Harrods team
      See Our Latest Jobs

    3. "Assistant Brand Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Brand Manager in Knightsbridge, England
      Current Employee - Assistant Brand Manager in Knightsbridge, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Harrods full-time (More than 8 years)

      Pros

      Great commissions, work environment, canteen, professional

      Cons

      Long retail hours, limited access from all doors unless management

      Advice to Management

      Team development can be improved

      Harrods Response

      21 Aug 2018 – Retail Director

      Thank you for taking the time to review your experience of working at Harrods so far. We’re pleased to read the positive reflections you have had so far. We are committed to creating a collaborative... More

    4. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Retail Sales Associate in London, England
      Current Employee - Retail Sales Associate in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Harrods (More than 3 years)

      Pros

      lovely staff culture, made lots of friends here

      Cons

      pay isn't great considering the profits they rake in

      Advice to Management

      please don't think you are the hottest thing on the floor just because you manage a team

    5. "Waitress, Harrods"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Chef De Rang in London, England
      Current Employee - Chef De Rang in London, England

      I have been working at Harrods full-time (More than a year)

      Pros

      Cometitive salary, great staff, atmosphere between colleagues

      Cons

      very fast pace, often stressfull and phisically hard job

    6. "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Retail Operations Analyst in London, England
      Current Employee - Retail Operations Analyst in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Harrods full-time (More than a year)

      Pros

      - Amazing working atmosphere, people are very friendly
      - The business is very diverse and has a fast-paced environment, so you always have new challenges to keep you motivated
      - Good work-life balance
      - The company cares about its employees and their well-being

      Cons

      - Hierarchical culture, so things take a little longer to get done

    7. "Christmas Temp"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Harrods part-time

      Pros

      - Good staff discounts
      - line manager relationship was very good
      - compensation package is very decent

      Cons

      - unreasonable shifts - they do not compromise. All Temps were put on the night shifts.
      - Abrupt behaviour from certain staff members
      - customers can get arrogant
      - dress code is very strict

      Advice to Management

      Be a little more personable and get to know the temps.
      Try to mix up the shifts as this is highly unreasonable to be given just night shifts.

      Harrods Response

      21 Aug 2018 – HR Operations Director

      Thank you for taking the time to review your experience of working at Harrods. We’re pleased to read the positive reflections you have of your time at Harrods. We would like to understand more about... More

    8. "It was good for it was"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales in London, England
      Former Employee - Sales in London, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Harrods part-time (Less than a year)

      Pros

      great discount, nice shoes and great people

      Cons

      long hours and sometimes management wasn't the best

      Harrods Response

      21 Aug 2018 – Retail Director

      Thank you for taking the time to review your experience of working at Harrods. We’re pleased to read the positive reflections you have of your time at Harrods. We continually work with our managers... More

    9. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Harrods full-time

      Pros

      People are great. Positive working environment, staff discount

      Cons

      Long hours, weekend working and bank holidays

    10. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in London, England
      Current Employee - Sales Associate in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Harrods full-time (More than 3 years)

      Pros

      Working with the best products in the world and meeting with their makers.
      Meeting with people from all over the world, and proudly carry on the legend that is Harrods.
      Very varied job.

      Cons

      Management.
      I have learnt everything I could and there is no possibility for evolution in my career.

      Advice to Management

      Keep your word.
      Don't pass your stress on your team.
      Stop recruiting new managers without any skills.

      Harrods Response

      31 Jul 2018 – Retail Director

      Thank you for taking the time to review your experience of working at Harrods so far. We’re pleased to read the positive reflections you have of your time at Harrods so far. I’d really like the... More

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