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Harrods Reviews

Updated 22 January 2018
373 reviews

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3.8
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373 Employee Reviews

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Pros
Cons
  • Expected to work long hours during sale period - can be up to 12hrs (in 22 reviews)

  • career progression can be long winded, it really helps to network (in 13 reviews)

More Pros and Cons

  1. "Great experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Knightsbridge, England
    Former Employee - Seasonal Sales Associate in Knightsbridge, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time (Less than a year)

    Pros

    Discount of up to 33% on sales and many brands you would never dream to receive such a discount on!

    Great staff food court with lots of options

    Lovely team members - really made to feel like I'm at home

    Cons

    The rota schedule for certain shift times can create an unsocial timetable for you at some points - however, it is still manageable

    Advice to Management

    The directors of certain departments should show some friendliness to staff on the shop floor for once - such as a simple smile or hello at least.


  2. "Harrods"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Harrods full-time

    Pros

    - Great staff discount
    - Lots of opportunities for career development (including in-house classes)
    - Good offices

    Cons

    - Sometimes feels a bit confused - lots of different systems and areas, can be confusing as to who you're meant to speak to in the company, and what the process is
    - a bit of a disconnect between Knightsbridge and Hammersmith


  3. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in London, England
    Former Employee - Retail Sales Associate in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods (Less than a year)

    Pros

    Great place to gain experience and develop skills. Several benefits.

    Cons

    Management is not great.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Knightsbridge, England
    Current Employee - Sales Associate in Knightsbridge, England
    Recommends
    Negative Outlook

    I have been working at Harrods full-time (More than 3 years)

    Pros

    Great colleagues,good training opportunities,decent salary and commission.

    Cons

    Limited progression in some areas.

    Advice to Management

    Focus on satisfying your customers needs first .


  6. "Summer temp"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods part-time

    Pros

    Pay was good, perks for staff are nice (33% discount inc. sale). Some of the staff are lovely

    Cons

    High expectations, I was only a temporary member of staff but they expected me to have the same knowledge as other staff members within days of starting. Did get some comments when I wore less make up one day: 'did you forget to put your face on today'


  7. "Tailor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tailor in Bromley, England
    Current Employee - Tailor in Bromley, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than 10 years)

    Pros

    Because I have twenty years experiences .

    Cons

    I had nothing bad experience

    Advice to Management

    Its better


  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits for employee to work in

    Cons

    Too busy at work


  9. "Working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Harrods part-time

    Pros

    You get great discounts around the store

    Cons

    If it isn't own bought and it's a concession they don't have to pay you the Harrods amount. They can pay you whatever.

    Harrods Response

    10 Jan 2018 – Resourcing Manager

    Thank you for taking the time to leave feedback, It sounds like you are working with a concession at Harrods, you may want to let that brand know your thoughts about the salary. Harrods works in... More


  10. "Never again...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support in London, England
    Former Employee - Support in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Harrods full-time (More than 3 years)

    Pros

    Good training if you’re given access to it. The staff discount is ok, but it generally just helps in clearing out your bank balance and putting it back into the company.

    Cons

    Corrupt. Corrupt. Corrupt.

    Two-faced HR and team of Directors.

    So stuck in the dark ages that anyone with a forward-thinking and progressive mind should work elsewhere or risk having ranks closed on them and be treated to poor behaviour from colleagues.

    Advice to Management

    The majority of the HR team should be removed. They are two-faced, bitter and often malicious individuals. They ofen don’t know what they are talking about nor care for the team like is said during induction.

    There are a select few that are decent people, but they are surrounded by these idiots that won’t let you near them.


  11. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    Great place with great people.

    Cons

    There is a lot of opportunity but relationship building can be challenging.


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