Harrods Reviews
Updated Dec 6, 2021
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Found 1,144 of over 1,305 reviews
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Recommend to a Friend
Approve of CEO
Michael Ward
470 Ratings
Pros
"Great for staff discount for shopping" (in 130 reviews)
"Fantastic development through Harrods Management Programme" (in 91 reviews)
Cons
"Work load can lead you to work long hours" (in 82 reviews)
"very competitive amongst harrods employees" (in 61 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee★★★★★
Pros
Good to balance with uni
Cons
Strict staff rules sometimes for departmenrs
- Former Employee★★★★★
Pros
good benefits such as discounts
Cons
some periods workload is a lot and overtime is required
- Former Employee, less than 1 year★★★★★
Pros
Great benefits and staff are highly valued.
Cons
Can be difficult to get promoted.
- Former Employee, more than 3 years★★★★★
Pros
An inclusive environment with opportunities to grow and people that are involved in your development.
Cons
Staff discounts or benefits could be a bit more thoughtful.
- Former Employee, more than 5 years★★★★★
Pros
Training in treatments Beautiful working environment Experience with the clientele Great and supportive colleagues to work with Staff discount and benefits Food hall Looks good in CV Big staff canteen with a lot of choices of food Getting discount on top of sale items Easy employment after gaining experience here I really enjoyed my time here despite the odd problems here and there. Definitely a great place to work at. I met so many wonderful people here.
Cons
Pay is not great. Not competitive wage at all. Expensive staff lunch Low on products all the time. Not getting deliveries on time. Expect staff to work and also keep track of stock but when you are back to back in treatments how is staff supposed to go and do stock count? Often staff would come in early to do training and lieu time are not given and it is also not paid for unless pushed for which surely we should auto be entitled to as these are done in our own time. Staff let go easily as you are easily replaced Bad tips It is a fast paced place. Before covid when back to back with 5mins turn over time sometimes it was hard to even go for a wee. Hard to progress so you will most likely just stay in that same position to the end of time.
Continue reading - Current Employee★★★★★
Pros
Everything that is wonderful in a job
Cons
Working hereNothing at all it’s great
- Former Employee, more than 1 year★★★★★
Pros
Nice staff. Good hourly pay. Nice location
Cons
Strict but to be expected
- Current Employee, less than 1 year★★★★★
Pros
Great benefits for employeed all through the store including discounts up to 33% and some of restaurants around Harrods offer staff discount you just have to ask Incredibly nice area and place to work at!
Cons
No pay increase in 2021 due to Covid Got rid of majority of staff members once they got off furlough scheme, there is no feeling if stability There is feeling of progression in the roles, easy to go to management/team leader, however the money is not very exciting to take extra responsibilities for a small increase in the salary, despite all the perks and benefits of discounts for employees
- Current Employee, more than 8 years★★★★★
Pros
Fantastic culture and values, really look after employees- very thorough reviews and clear career development- nuture and support career growth internally. Great Managers
Cons
Long retail working hours- difficult to juggle work/life balance
- Former Employee★★★★★
Pros
Good Team - good managment
Cons
Pay to work ratio askew
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