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Harrods Reviews

Updated 16 April 2018
415 reviews

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3.8
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415 Employee Reviews

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Pros
Cons
  • Long hours, Sometimes the shifts could be done better (in 27 reviews)

  • There is a long wait for career progression (in 14 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in London, England
    Former Employee - Sales Consultant in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Harrods full-time (Less than a year)

    Pros

    Good benefits, lots of money to be made, managers are helpful

    Cons

    The environment can be catty due to individual commission, long hours

    Advice to Management

    Discipline those who steal sales, take no favourites


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods part-time

    Pros

    Great discounts, benefits, healthcare and pay

    Cons

    Everyday is unpredictable, some departments are better than others

  3. "Harrods employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Specialist in Knightsbridge, England
    Former Employee - Brand Specialist in Knightsbridge, England

    I worked at Harrods full-time (Less than a year)

    Pros

    Employee Benefits, Intensive Training, Luxury environment

    Cons

    Long hours, Sometimes the shifts could be done better


  4. "Good staff discounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Harrods part-time (More than 5 years)

    Pros

    Good discounts, nice people

    Cons

    long hours, strict dress-code, difficult customers, too managerial

    Advice to Management

    be more flexible


  5. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Staff discount, fair payment, great staff.

    Cons

    Slow progression, segregation, long hours

    Advice to Management

    Please recognise and develop your talent.


  6. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time (More than 3 years)

    Pros

    Training is Excellent
    Support, Care and procedures are the best. Recommended place to work.

    Cons

    I enjoyed it too much. After leaving I have never found a job that replaces that.


  7. "Harrods International Heathrow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Heathrow, England
    Former Employee - Retail Sales Associate in Heathrow, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Harrods full-time (Less than a year)

    Pros

    Representing a globally recognised store
    Working with the best luxury brands
    Opportunity to dress up and look the part everyday
    Great pension plan and staff discount
    Great management though not very useful

    Cons

    The way senior management speak to staff is terrible, no manners at all. You will be lucky if you work there 10 years and get a good morning. They purposely try to intimidate staff, they think if you're scared of your managers you will act like robots on the shop floor which is what the want. Staff isn't even allowed to go to the toilet or take breaks when senior management is there. They also like to click their fingers at you when ordering you about which is the most disrespectful thing I've ever experienced.

    Advice to Management

    Senior management should go and work in Knightsbridge store to experience what a real luxury surrounding is.

  8. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Approves of CEO

    I worked at Harrods full-time (More than 10 years)

    Pros

    Great Staff and good discount

    Cons

    Hours too long. Store closes too late


  9. "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good for retail staff. All the benefits are for the staff in the actual shop. You m8ght meet a celeb.

    Cons

    Terrible place to work, they do not care about their head office staff. My former boss was horrible and they do not care about their staff at all

    Advice to Management

    Focus on you head office staff more, and work on making you staff better instead of hiring then firing people

    Harrods Response

    11 Apr 2018 – HR Operations Director

    Thank you for taking the time to review your experience of working at Harrods. Having read your review I am concerned about your experience of working here and I’d really like the opportunity to... More


  10. "Amazing opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time

    Pros

    Incredible opportunity to progress in fashion

    Cons

    Long hours sometimes but it's retail

    Advice to Management

    Thanks to be present for all of us.


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