Harrods Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Harrods Reviews

Updated 15 November 2017
353 reviews

Filter

Filter

Full-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO

353 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Expected to work long hours during sale period - can be up to 12hrs (in 21 reviews)

  • career progression can be long winded, it really helps to network (in 13 reviews)

More Pros and Cons

  1. Featured Review

    "Lead Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Designer in Hammersmith, England
    Current Employee - Lead Designer in Hammersmith, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than 3 years)

    Pros

    Passion, history, pride, benefits,

    Cons

    Structure, hierarchy, sometimes slow to act & make decisions

    Advice to Management

    Simplify the structure, make decision making easier and quicker


  2. "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harrods part-time

    Pros

    Many years of experience with great customer Servise skills. Very well organised office person.

    Cons

    Preference working at weekends and available for 15 hours weekly.

    Advice to Management

    Organised, enthusiastic, dedicated & flexible.


  3. "Summer Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Knightsbridge, England
    Former Employee - Sales Associate in Knightsbridge, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods (More than a year)

    Pros

    Great benefits
    Nice employees
    Fun and exciting

    Cons

    Can be very busy at times, overwhelming


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in London, England
    Current Employee - Visual Merchandiser in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Harrods full-time (More than a year)

    Pros

    - Good discount.
    - Great colleagues.
    - Great pride working there.

    Cons

    - Strict guidelines to stick to so creativity sometimes needs to take a backseat.


  6. "Sales associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harrods part-time

    Pros

    Fun and you get to work with latest fashion

    Cons

    Can be too strict in formal wear areas

    Advice to Management

    Do not micro manage and trust employees specially when they’ been working at Harrods for a long period


  7. "Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Harrods full-time (More than 3 years)

    Pros

    It was a good place to work

    Cons

    No comments to make on Cons


  8. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time

    Pros

    great company to work for, always trying to go the extra mile in terms of quality

    Cons

    need to look after their staff otherwise they will slowly disappear.

    Advice to Management

    they know what they need to do,


  9. "Temporary staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    great experience, salary is OK but benefits are great.

    Cons

    salary is only the very basic


  10. "Management makes Harrods a bad place to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Specialist in London, England
    Current Employee - Brand Specialist in London, England
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than 3 years)

    Pros

    Great business, good pay, and good benefits. Possibilities of career progression.

    Cons

    Worst management I've ever seen

    Advice to Management

    Become more organized, treat your employees as they are your priority if you want them to treat the customers properly. Stop treating employees as they are 5 years old. talk to your employees with respect at all times, even if they have done something wrong. Respect should always be paramount.

    Harrods Response

    14 Nov 2017 – Retail Director

    Thank you for your feedback around your experience of working at Harrods. It is disappointing to hear that you have had issues with management and this is of great concern to us. So that we can... More


  11. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - .Com Assistant in London, England
    Former Employee - .Com Assistant in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Harrods full-time (More than a year)

    Pros

    Busy company, very proud, lots of history, benefits are great

    Cons

    Not always encouraging, no room for progression/salary increases

    Advice to Management

    Need to encourage a bit more enthusiasm


Showing 353 of 392 reviews
Reset Filters