Recommend to a friend
Pros
"Positive working environment, staff discount" (in 67 reviews)
"Great discount, great training offered to staff and good progression" (in 31 reviews)
Cons
"The environment can be catty due to individual commission, long hours" (in 35 reviews)
"No development or career progression" (in 15 reviews)
Helpful (2)
![Harrods Logo]()
"sales"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Harrods full-time
Pros
friendly staff, excellent management, benefits
Cons
can't transfer to another department
Harrods 2018-11-01 22:39 PDT![Harrods Logo]()
"The best department store in the world"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Harrods full-time (More than 3 years)
Pros
Good benefits, decent wage, beautiful store to work in with lots of history.
Cons
Career progression is all based on who you know not what you know.
Harrods 2018-12-10 09:24 PST![Harrods Logo]()
"Best retail environment"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Harrods part-time
Pros
Spend my break in the food canteen
Cons
some of the security are very rude
Harrods 2018-12-04 13:52 PST![Harrods Logo]()
"Great Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Harrods full-time
Pros
- Nice team
- Helpful management
- Helpful with progressionCons
- Pay is under industry standard
Harrods 2018-12-05 03:05 PST![Harrods Logo]()
"Working at Harrods"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Harrods full-time (More than a year)
Pros
Great training and development; good salaries
Cons
overtime is expected in busy periods; the working atmosphere for the most part is overly formal
Advice to Management
No need for draconian dress codes in this day and age.
Harrods 2018-11-30 11:58 PST![Harrods Logo]()
"Assistant Trading Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Harrods (More than 3 years)
Pros
Good discount and benefits (depending on level). Good level of training courses on offer.
Cons
Digital was secondary which was frustrating. Lack of opportunity to progress
Advice to Management
Invest in developing and progressing your talent to maximise retention
Harrods 2018-12-10 12:36 PST![Harrods Logo]()
"Brand Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Harrods full-time (More than a year)
Pros
- The training you get in Harrods is second to none
- The people are really nice that work there
- The perks - discount, holidays etc is amazing
- A nice ambience to work inCons
- I have found it hard to progress internally, it is such a shame.
- The hours are quite long and anti socialAdvice to Management
- There is a lot of favouritism in floor.
- Management need to be trained better.
- Management should treat each employee as equal
- Management should encourage staff to progressHarrods 2018-11-21 15:39 PST![Harrods Logo]()
"Pretty good"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Harrods full-time (More than a year)
Pros
Joined Harrods straight from school. Straight away felt it was a well-structured company.
Managers were great, encouraging progression within the business. Perks were quite nice from staff cake sales, to charity fundraising and rota changes.
Harrods also offer in-house courses which enable you to progress which you can apply for any time.
Nice selection for staff canteen including its own Subway.
The reason I left was I wanted to pursue other interests which was always the plan. I would always consider Harrods in the future as an employer and highly recommend. I thoroughly enjoyed my time at Harrods and you don't realise what a good employer is like until you move away from HarrodsCons
Working weekends
Costs for travelling into London
The canteen can be expensive £4-5 a dayAdvice to Management
Keep doing as you are. One thing I would say is more focus on young school leavers to have a detailed progression plan. I felt no different to an adult in the business which isn't necessarily a bad thing. But being 18 when I joined in my first full-time job it would have been advantageous to have that plan and work with other young school leavers too. Being the youngest, it would be nice at times to work with other people my age in the business just to know I'm not alone.
Harrods 2018-11-19 14:58 PST![Harrods Logo]()
"Lovely place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOI have been working at Harrods part-time (More than 5 years)
Pros
Lovely department store to work in, staff and colleagues tend to be warm, welcoming and kind, but it really does depend what department you are in.
Good benefits, good pay if your harrods brand staff.
Working morale tends to be good.Cons
Your enjoyability will depend on your manager(s). If they are friendly, and empathetic and good at their jobs in terms of management skills you will be comfortable in your position and will look forward to going into work. If not, then you will be miserable.
Management do not sometimes acknowledge your hard work and try to stretch your generosity,Advice to Management
Be more approaching, and helpful. provide more positive feedback and acknowledge your hard working staff! Also, to the supervisors, assistant managers etc who have been promoted to their roles - do not abuse your authority and have a clique-like mentality protecting each others backs!
Harrods 2018-11-17 05:44 PST![Harrods Logo]()
"Personal Shopper"
StarStarStarStarStarNo opinion of CEOI worked at Harrods (More than a year)
Pros
Great Team and Management, nice shift hours.
Cons
Fast paced, pay isn't very good
Advice to Management
Keep up the good work
Harrods 2018-12-01 04:14 PST
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Harrods Response
5 Nov 2018 – Retail Director
Thanks for taking the time to leave a review, we really value your feedback. We’re pleased to read the positive reflections you have had at Harrods so far. There are lots of opportunities to move internally within the business, you can always discuss with your line manager or a member of the resourcing team.
Kind regards
Laura Brown... MoreLess