Harrods Reviews | Glassdoor.co.uk

Harrods Reviews

Updated 19 August 2018
463 reviews

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3.8
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463 Employee Reviews

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Pros
Cons
  • "The environment can be catty due to individual commission, long hours" (in 32 reviews)

  • "No development or career progression" (in 15 reviews)

More Pros and Cons

  1. "Retail operations analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good work environment at work

    Cons

    None that I can think of


  2. "harrods"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Harrods part-time

    Pros

    the staff members are friendly

    Cons

    very hard to progress into management

    Harrods Response

    21 Aug 2018 – Retail Director

    Thank you for taking the time to review your experience of working at Harrods, we really value your feedback. We’re pleased to read the positive reflections you have had so far. We would like to... More

  3. "Assistant Brand Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Brand Manager in Knightsbridge, England
    Current Employee - Assistant Brand Manager in Knightsbridge, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than 8 years)

    Pros

    Great commissions, work environment, canteen, professional

    Cons

    Long retail hours, limited access from all doors unless management

    Advice to Management

    Team development can be improved

    Harrods Response

    21 Aug 2018 – Retail Director

    Thank you for taking the time to review your experience of working at Harrods so far. We’re pleased to read the positive reflections you have had so far. We are committed to creating a collaborative... More


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in London, England
    Current Employee - Retail Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods (More than 3 years)

    Pros

    lovely staff culture, made lots of friends here

    Cons

    pay isn't great considering the profits they rake in

    Advice to Management

    please don't think you are the hottest thing on the floor just because you manage a team


  5. "Waitress, Harrods"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef De Rang in London, England
    Current Employee - Chef De Rang in London, England

    I have been working at Harrods full-time (More than a year)

    Pros

    Cometitive salary, great staff, atmosphere between colleagues

    Cons

    very fast pace, often stressfull and phisically hard job


  6. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Operations Analyst in London, England
    Current Employee - Retail Operations Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than a year)

    Pros

    - Amazing working atmosphere, people are very friendly
    - The business is very diverse and has a fast-paced environment, so you always have new challenges to keep you motivated
    - Good work-life balance
    - The company cares about its employees and their well-being

    Cons

    - Hierarchical culture, so things take a little longer to get done


  7. "Christmas Temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods part-time

    Pros

    - Good staff discounts
    - line manager relationship was very good
    - compensation package is very decent

    Cons

    - unreasonable shifts - they do not compromise. All Temps were put on the night shifts.
    - Abrupt behaviour from certain staff members
    - customers can get arrogant
    - dress code is very strict

    Advice to Management

    Be a little more personable and get to know the temps.
    Try to mix up the shifts as this is highly unreasonable to be given just night shifts.

    Harrods Response

    21 Aug 2018 – HR Operations Director

    Thank you for taking the time to review your experience of working at Harrods. We’re pleased to read the positive reflections you have of your time at Harrods. We would like to understand more about... More

  8. "It was good for it was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in London, England
    Former Employee - Sales in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Harrods part-time (Less than a year)

    Pros

    great discount, nice shoes and great people

    Cons

    long hours and sometimes management wasn't the best

    Harrods Response

    21 Aug 2018 – Retail Director

    Thank you for taking the time to review your experience of working at Harrods. We’re pleased to read the positive reflections you have of your time at Harrods. We continually work with our managers... More


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    People are great. Positive working environment, staff discount

    Cons

    Long hours, weekend working and bank holidays


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Current Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than 3 years)

    Pros

    Working with the best products in the world and meeting with their makers.
    Meeting with people from all over the world, and proudly carry on the legend that is Harrods.
    Very varied job.

    Cons

    Management.
    I have learnt everything I could and there is no possibility for evolution in my career.

    Advice to Management

    Keep your word.
    Don't pass your stress on your team.
    Stop recruiting new managers without any skills.

    Harrods Response

    31 Jul 2018 – Retail Director

    Thank you for taking the time to review your experience of working at Harrods so far. We’re pleased to read the positive reflections you have of your time at Harrods so far. I’d really like the... More


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