Does HealthHelp pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthHelp employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at HealthHelp. This rating has been stable over the past 12 months.

How satisfied are employees working at HealthHelp?

30% of HealthHelp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthHelp 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at HealthHelp?

Customer Service Representative (23) , Client Service Representative (17) , Clinical Review Nurse (11) , Customer Service Representative (CSR) (9) , Analyst (7) , Clinical Nurse Reviewer (7) , Nurse (3) , Registered Nurse (3) , Customer Service (CSR) (2) , Manager (2) , Nurse Reviewer (2) , Senior Analyst (2)

What are the pros of working at HealthHelp according to real employee reviews?

"Bonuses, work from home, was able to negotiate pay" ((in 17 reviews)); "Great people and good pace of work" ((in 11 reviews)); "Friendly coworkers and management trains to a point." ((in 6 reviews)); "good benefits, low cost healthcare" ((in 5 reviews))

What are the cons of working at HealthHelp according to real employee reviews?

"Pay is low unless you just got hired last 6 months." ((in 12 reviews)); "Horrible management and HR department." ((in 10 reviews)); "It's also impossible to meet the calls per hour metric that your bonus is based on." ((in 6 reviews)); "So you have a director who has no clue how to run the operation, an awesome manager, Team leads who are more supervisors than the supervisors, and a lot of tense agents who are over worked and under paid." ((in 5 reviews)); "The training barely touches mediocre." ((in 5 reviews))

What are employees saying about HealthHelp redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthHelp redundancy and their outlook for job security at HealthHelp in 2026.

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HealthHelp

HealthHelp Reviews

2.6

30% would recommend to a friend

(170 total reviews)

Shea Helmle

26% approve of CEO

21% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.0

Compensation and benefits

2.9

Work/Life balance

2.8

Culture and values

2.6

Senior management

2.4

Career opportunities

HealthHelp has an employee rating of 2.6 out of 5 stars, based on 170 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthHelp employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

170 reviews

5.0

20 Aug 2024

Great company

Senior analyst

Recommend

CEO approval

Business outlook

Pros

Pay, PTO, supervisor, employees, work/life balance was always a priority.

Cons

Companywide lacks communication and stability

5.0

29 Sept 2023

Good Place to Work

Clinical nurse reviewer

Recommend

CEO approval

Business outlook

Pros

HealthHelp is a good place to work from home.

Cons

Nothing to add at this point.

HealthHelp Response

Thank you for your feedback. We’re happy to hear that you enjoy your employment at HealthHelp – A WNS Company.

5.0

18 Aug 2023

Miss it

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

I miss working for HealthHelp. I wish I never transferred to work for Coventry, one of their payers. The worse decision I ever made

Cons

I have no cons about HealthHelp

HealthHelp Response

Thank you for your positive feedback about your time at HealthHelp – A WNS Company. We're glad to hear that you enjoyed your experience working with us. We value your input and appreciate your dedication during your time as a Customer Service Representative. If a Customer Service Representative position opens in the future, we invite you to apply and consider us again for future employment.

Viewing 1 - 3 of 170 Reviews

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