Highmark Reviews

Updated Oct 1, 2021

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Found 382 of over 404 reviews

4.0
69%
Recommend to a Friend
80%
Approve of CEO
Highmark President Deborah L. Rice-Johnson (no image)
Deborah L. Rice-Johnson
119 Ratings
Pros
  • "Decent Salary, Good Benefits, Good 401k matching(in 28 reviews)

  • "Depending on department able to work from home(in 18 reviews)

  • Cons
  • "Bureaucratic, Blind Leading Blind, NO work life balance whatsoever(in 22 reviews)

  • "inept upper management was just all replaced last year(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Great customer service experience

      Oct 1, 2021 - Customer Service Representative in Parkersburg, WV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, support, job security. Plenty to do

      Cons

      Deal with a lot of mental load

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    2. 5.0
      Former Employee

      Good benefits great people to work with

      Sep 22, 2021 - Front Desk Receptionist in Avalon, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits solid company great people to work with

      Cons

      I have no cons on this great Company

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    3. 4.0
      Current Employee, more than 5 years

      Underwriter

      Sep 21, 2021 - Underwriter in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      entry level position, learning options

      Cons

      limited growth/harder to get promoted than once was

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    4. 5.0
      Current Employee, more than 3 years

      Enjoyed my time so far

      Sep 13, 2021 - Medical Economics Consultant in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work/life balance. Work is rewarding the the pay is good.

      Cons

      A lot of senior leadership changes.

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    5. 5.0
      Former Employee

      Highmark is highly respected, and ethical,trusted employer that is customer-focused

      Sep 11, 2021 - Senior Planner/Policy Advisor IV 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working at Highmark would be an opportunity to help and educate customers with any health question or issue.

      Cons

      I do not know of any cons.

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    6. 5.0
      Current Employee

      Company as a whole

      Sep 8, 2021 - Administrative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      love the management and availability to grow within company

      Cons

      I cant think of any cons right now

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    7. 4.0
      Former Employee, more than 8 years

      Great for a starter

      Sep 7, 2021 - Senior Applications Developer in Camp Hill, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Working from home especially during 2. Health articles, nutritional advise, health coaches, walks, multiple languages for customer service, large clean fitness center with state of art equipment (if you have time). 3. Major changes in IT upper management was a drastic improvement. So glad Matt is gone.

      Cons

      1. It's who you know, not what you know, unless you're needed desperately. 2. Prior management under Matt had an inept attitude to layoff people in the US and physically move the contracting workforce over to India. WHY?! 3. Highmark ran educational conferences in the past promoting healthy lifestyles. As far as I can tell, these annual conferences went away. People outside of Highmark paid for attending them.

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    8. 5.0
      Current Employee, more than 5 years

      Good company

      Sep 6, 2021 - Utilization Review Coordinator in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits pay employees salary environment

      Cons

      None none none none none

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    9. 3.0
      Current Employee, more than 3 years

      Good benefits / need to improve culture and incentives

      Sep 16, 2021 - Senior Decision Support Analyst in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits Technology Driven coworkers

      Cons

      Culture Competitive at management level and above Pay incentives aren’t much

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    10. 5.0
      Current Employee, more than 1 year

      Good place

      Sep 1, 2021 - Customer Service Associate in Parkersburg, WV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working from home is great.

      Cons

      Management and schedules just hurt the American family. Covid has made families embroidered with home school

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    Viewing 1 - 10 of 382 Reviews

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