Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 111 reviews)); "Friendly staff and if you love to stick to a routine then this is for you" ((in 104 reviews)); "Good benefits and discount perks" ((in 58 reviews)); "My manager is great and supportive." ((in 44 reviews)); "Friendly and nice coworkers" ((in 41 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 185 reviews)); "Pay is low for the job done and standard of country" ((in 140 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 108 reviews)); "Low salary compared to the market" ((in 53 reviews)); "No work life balance at all" ((in 23 reviews))

What Holiday Inn locations have received the highest employee ratings?

Glasgow , Cardiff , Guildford , Southend-on-Sea

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Holiday Inn

Part of IHG Hotels and Resorts

Holiday Inn Reviews

Compare reviews

3.4

52% would recommend to a friend

(2,474 total reviews)

Keith Barr

58% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.1

Culture and values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

2K reviews

5.0

7 Dec 2025

Great

Bar manager

Recommend

CEO approval

Business outlook

Pros

The People I worked with amazing

Cons

No really it not any bad points

5.0

11 Nov 2025

N/a

Food and beverage assistant

Recommend

CEO approval

Business outlook

Pros

Meeting new people all over the cities

Cons

Long hours shifts can be tiring

5.0

5 Nov 2025

Great company too work for

F & b assistant

Recommend

CEO approval

Business outlook

Pros

Friendly colleagues, Can be flexible hours

Cons

Big company so can be overwhelming at first

Viewing 1 - 3 of 2,474 Reviews

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Jobs at Holiday Inn

Waiter/Waitress

Watford, East of England, England

£13 - £13 /hr

(Employer provided)

View job

Food & Beverage Assistant

Front Office Team Member (Camden Lock)