Hopin Reviews

3.7

54% would recommend to a friend

(243 total reviews)
avatar

Johnny Boufarhat

52% approve of CEO

35% positive business outlook

Hopin has an employee rating of 3.7 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopin employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

243 reviews
1.0
5 Jan 2022
Recommend
CEO approval
Business outlook

Pros

My dream job, a forward thinking company with strong values, I thought.

Cons

I had previously applied for a job at Hopin twice since I had set my eyes on them back in December 2020. I fell short twice but was successful the 3rd time round. I successfully landed the job, signed, sealed and delivered, happy days, hard work and determination does pay off! Contract and company laptop sent out, everything was as good as gold. After handing in my notice at my current job, leaving drinks and all of that comes with stepping into a new chapter, I received an email out of the blue, notifying me that my employment contract will be terminated due to me enquiring for a free hopin demo through the website during my interview process. As this was my 3rd time applying for my dream job, I wanted to do everything in my power to help improve my skillset and display that to the team. I was working for an events company that have previously enquired with Hopin about their services, I thought it be best I reach out to the team for a demo for our USA events, completely transparent, used a real name (my name - if I thought this would be a bad move, I would have posed as someone anonymous surely?) , real company name, real intentions. I then find out that my honesty, transparency and proactiveness would come back and bite me. I received a follow up call from the sdr that showed me the demo, I notified him that I would no longer be the point of contact as I would be joining the Hopin team & pointed him in the right direction, he gave me a warm welcome over the phone and mentioned when I would be starting. (No stringing him on or time wasting, I'm in sales, I know how annoying it is to have false hope) I then find out this information was relayed to his senior manager as me being a time waster & wasting "key resources" What shocks me the most, all of this was dealt with via email, if Hopins values don't match this behaviour, then so be it, but the way I was treated as an official employee at Hopin was utterly shocking and disgusting. I didn't even have a chance to plead my innocence or run through any confusion. I was treated as a random candidate, not someone that had remained determined & gone through 9 interviews to successfully land the job.

1.0
3 Nov 2021

Highly frustrating experience so far.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Excellent team, Hopin attracts some of the best talent in the industry and it's amazing to work with such highly intelligent and motivated team members. - Great benefits - Highly engaged team members, despite being remote you still feel very connected to your colleagues.

Cons

Leadership team is highly problematic. A lot of the reviews talk about the Hopin 'speed'. This isn't actually referring to the speed any features get released unfortunately. In product/engineering the process is frustratingly still a waterfall approach. The 'speed' is referring to how fast leadership change direction, restructure teams and shift priorities. Initiatives seem to change week to week based on leadership and/or customer whims. High level of micro-management and it feels impossible to achieve anything because there's clearly misalignment at the top level which means shifting sands for all the team members below. This results in a chaotic and highly unproductive environment. It's a shame, because despite this most team members continue to push ahead and remain optimistic and enthusiastic about the product we're trying to build.

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Hopin Response
4y
Thank you very much for sharing your candid feedback about your experience at Hopin so far. We are sorry to hear that we haven't met the mark. You are right - we move very quickly - but it's feedback like this that helps us recognize we always have room to communicate more. We are committed to providing a highly engaging experience for all Hopineers and appreciate you sharing your perspective on where we can improve. If you haven't already, please chat with your manager or people partner and see where they might be able to help remove any blockers for you that might exist. Thank you!
1.0
27 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Good salary above market, remote and flexibility, benefits are good too (used to). Good on the CEO for raising millions $$$ on a solution stuck in 2020 with nothing new compared to existing competitors, surfing on the covid-wave to make himself a billionaire.

Cons

CEO has proven himself to be lacking experience, vision, people skills, culture... No one in sales is performing that's probably why everyone got laid off, due to unrealistic targets and a solution stuck in 2020... Don't expect to be treated respectfully, you're here to bring money and if you don't, you know where the door is. As the CEO said plenty of times: "If you don't want to be here, just go, we'll arrange your exit". This is probably the worst experience of my career.

Viewing 1 - 3 of 243 Reviews

Glassdoor has 260 Hopin reviews submitted anonymously by Hopin employees. Read employee reviews and ratings on Glassdoor to decide if Hopin is right for you.