Does ICANN pay their employees well?

According to anonymously submitted Glassdoor reviews, ICANN employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ICANN. This rating has been stable over the past 12 months.

How satisfied are employees working at ICANN?

48% of ICANN employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICANN 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at ICANN?

Director (5) , Manager (4) , Project Manager (4) , Executive Assistant (3) , Senior Manager (3) , Administrative Assistant (2) , Billing Manager (2) , Operations Specialist (2)

What are the pros of working at ICANN according to real employee reviews?

"Great benefits and good job stability." ((in 23 reviews)); "Friendly People" ((in 16 reviews)); "Great management and culture." ((in 4 reviews)); "Work life balance was good" ((in 3 reviews)); "Genuinely nice and very smart people for the most part." ((in 3 reviews))

What are the cons of working at ICANN according to real employee reviews?

"Bad manager" ((in 8 reviews)); "not because senior management keeps it secret but because they don't know either." ((in 3 reviews)); "Current leadership is devolving, creating a highly toxic work environment" ((in 3 reviews))

What are employees saying about ICANN redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICANN redundancy and their outlook for job security at ICANN in 2026.

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ICANN

ICANN Reviews

3.6

48% would recommend to a friend

(102 total reviews)

Sally Costerton

54% approve of CEO

58% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Culture and values

3.0

Senior management

ICANN has an employee rating of 3.6 out of 5 stars, based on 102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICANN employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

102 reviews

5.0

1 Feb 2021

Hi

Software developer

Recommend

CEO approval

Business outlook

Pros

Very good approach to the employees

Cons

Not bad, not much to say

4.0

9 May 2018

review

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

very flexible work life balance

Cons

HR are need more staff

1.0

27 Dec 2015

Contractual compliance

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Benefits are good. Free coke. Nice office space. Nice view. Whole foods close. Parking good. Mac and pcs.

Cons

Why is turnover in Contractual compliance so high!?! Ask if you are interviewed. Ask more than one person.

Viewing 1 - 3 of 102 Reviews

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Jobs at ICANN

Senior Project Manager, new gTLD Program

Remote

US$100K - US$138K /yr

(Employer provided)

View job

Business Analyst Specialist

Senior Administrative Assistant

Administrative Services & Facilities Manager

ICANN reviews FAQs

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Contractual compliance

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