IKEA Reviews | Glassdoor.co.uk

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IKEA Reviews

Updated 16 January 2018
84 reviews

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UK - All CitiesFull-timePart-time

4.0
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84 Employee Reviews

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Pros
Cons
  • Work life balance can take a bit of a hit at times (in 60 reviews)

  • Lack of communication with part time staff (in 59 reviews)

More Pros and Cons

  1. Helpful (1)

    "ikea"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Peterborough, England
    Current Employee - Customer Service Agent in Peterborough, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA full-time (Less than a year)

    Pros

    good pay and opportunity for overtime. good support from colleagues. floorwalkers are great and so are manager and team leaders when they aren't making lots of noise and acting like children its mainly on the nightshit when this happens

    Cons

    management say not very nice things about staff and sit there laughing and making lots of noise distracting employees on the phone whilst we are taking call after call.

    Advice to Management

    stop sitting there making lots of noise and be professional. it seems like its one rue for you guys and another for the rest of us.


  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Southampton, England
    Current Employee - Sales Assistant in Southampton, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IKEA part-time (More than a year)

    Pros

    - Good training
    - Teamwork
    - Huge backup, help whenever needed
    - Well organised
    - Feels like family
    - Free or extremely cheap food in beautiful staff restaurant
    - Good breaks
    - Well payed

    Cons

    - Management issues
    - Lack of communication with part time staff
    - The feeling of being left out of decisions, changings
    - Extremely stressful work environment on ocassions
    - Stock issues
    - Profit orientated

    Advice to Management

    Prioritising and realizing their actual responsibilities. Passing the hard work onto others will not create respect. Pay attention to the staff requests and appreciate their comments. Try to build things together. Do not put pressure on only certain departments.


  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Cardiff, Wales
    Former Employee - Sales Associate/Cashier in Cardiff, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IKEA part-time (More than a year)

    Pros

    Excellent perks such as Christmas present and discounted food + store items. Friendly and helfpul team leaders.

    Cons

    Expected to work long hours sometimes

    Advice to Management

    More flexible earning would be preferable


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  5. "Warehouse Operative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Peterborough, England
    Former Employee - Warehouse Worker in Peterborough, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IKEA full-time (More than 3 years)

    Pros

    Development, Lunch, Paid Breiks, Discount on food, Christmas Gifts, Bonus

    Cons

    Attitude, Lot's of people, Long hours and can get extremely busy.

    Advice to Management

    lie and dishonest


  6. "Amazing career opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Reading, England
    Current Employee - Customer Service Manager in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA full-time (More than 5 years)

    Pros

    Thousands of opportunities to develop your career in 27 countries.

    Cons

    Millions of customers every year trhough the doors


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA part-time (More than a year)

    Pros

    Nice atmosphere, relax and friendly

    Cons

    Quick rotation of the employees. Employees are left alone in work competencies.

    Advice to Management

    Make sure new technical or software solutions are working before implementing them. Listen to feedback from all employees.


  8. "Full serve logistics coworker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Serve Logistics Coworker in Reading, England
    Current Employee - Full Serve Logistics Coworker in Reading, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IKEA full-time (More than a year)

    Pros

    Great team of other coworkers who are the only source of support to one another

    Cons

    Long hours and expected to work above and beyond acceptable hours and work loads are not achievable. Lack of standards regarding health and safety

    Advice to Management

    Be more caring to the people who work for you.- listen so improvements can be made


  9. "IKEA Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Gateshead, England
    Former Employee - Sales in Gateshead, England
    Recommends
    Positive Outlook

    I worked at IKEA part-time (More than 5 years)

    Pros

    Amazing place to work, lovely people, great benefits. Fair Living Wage. Perfect for any part time student as well as a full time work.

    Cons

    Smaller contracts to work 3 out of 4 weekends, but this worked perfect for me whilst studying.

    Advice to Management

    Keep up the good work.


  10. "ikea rev"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA full-time (More than a year)

    Pros

    good customer service n helpline

    Cons

    too many issues with managemanet


  11. "One of the best jobs I had. Overall a great company to work for (I worked in the restaurant)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IKEA FOOD Co-worker in Gateshead, England
    Former Employee - IKEA FOOD Co-worker in Gateshead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IKEA part-time (Less than a year)

    Pros

    Managers are lovely (however some of the staff training to be managers let it go to their head a bit and treat you badly but the actual managers are a pleasure to work with)
    Understanding with health problems and try to accommodate you the best they can
    Good staff discount!
    Very good wages!!

    Cons

    Really heavy work loads and especially when someone calls in sick
    Always put in for more hours than you're contracted without being asked so can end up extremely exhausted
    Sometimes expected to work in an environment where medically you shouldn't be working i.e behind in the dish for 8+ hours lifting heavy objects and feeling like you're in a sauna which is 10 times hotter than it should be.

    Advice to Management

    First of all the management at the metro centre Gateshead are great! I can't say a bad word about them.
    Take into consideration people's ability to do certain tasks
    Ask people who are contracted for less hours if they can work more instead of just putting them in for more days and hours which they cant work.
    All in all a great company I wish I still worked there but got ill so had to leave but they're very understanding with problems inside and outside of work and will do all they can to help.


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