IKEA Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

IKEA Reviews

Updated 22 October 2017
76 reviews

Filter

Filter

UK - All CitiesFull-timePart-time

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO

76 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance can take a bit of a hit at times (in 55 reviews)

  • Work/life balance poor for part time staff as they work most weekends (in 55 reviews)

More Pros and Cons

  1. "ikea rev"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA full-time (More than a year)

    Pros

    good customer service n helpline

    Cons

    too many issues with managemanet


  2. "One of the best jobs I had. Overall a great company to work for (I worked in the restaurant)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IKEA FOOD Co-worker in Gateshead, England
    Former Employee - IKEA FOOD Co-worker in Gateshead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IKEA part-time (Less than a year)

    Pros

    Managers are lovely (however some of the staff training to be managers let it go to their head a bit and treat you badly but the actual managers are a pleasure to work with)
    Understanding with health problems and try to accommodate you the best they can
    Good staff discount!
    Very good wages!!

    Cons

    Really heavy work loads and especially when someone calls in sick
    Always put in for more hours than you're contracted without being asked so can end up extremely exhausted
    Sometimes expected to work in an environment where medically you shouldn't be working i.e behind in the dish for 8+ hours lifting heavy objects and feeling like you're in a sauna which is 10 times hotter than it should be.

    Advice to Management

    First of all the management at the metro centre Gateshead are great! I can't say a bad word about them.
    Take into consideration people's ability to do certain tasks
    Ask people who are contracted for less hours if they can work more instead of just putting them in for more days and hours which they cant work.
    All in all a great company I wish I still worked there but got ill so had to leave but they're very understanding with problems inside and outside of work and will do all they can to help.


  3. "Sales coworker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Co-Worker in Wembley, England
    Former Employee - Sales Co-Worker in Wembley, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IKEA part-time (More than a year)

    Pros

    Working environment , team working , coworker restaurant with subventions , training program , career opportunities and development program , you can decide in which department you want to work and apply for an internal vacancy

    Cons

    Probably working in Saturday and Sunday and night sift , also the amount of customers that come to ikea in peak days


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milton Keynes, England
    Current Employee - Anonymous Employee in Milton Keynes, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at IKEA (More than 3 years)

    Pros

    Big company with good benefits, holidays, tertials with team, easy to change department or location if you want to they support you .

    Cons

    Weekend working, relative low pay and they prefer part timers for coverage reasons but because of this there is lack of competence with the co-workers.


  6. Helpful (2)

    "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IKEA Sales Co-worker in Ashton, South West England, England
    Current Employee - IKEA Sales Co-worker in Ashton, South West England, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at IKEA part-time (More than a year)

    Pros

    The pay is brilliant at £8.45 an hour for any age, with amazing co-worker benefits on IBenefits, such as 10% off cinema tickets etc. The food is also extremely cheap for co-workers (there's always a free 'healthy' meal, and unless your having a 3 course meal you won't spend over £1 at any mealtime)

    Cons

    It's very hierarchical. In my experience (and many of those who I work with) the managers have to look for someone to blame if anything goes wrong. The customers can be really rude also, and the departments can get really messy.


  7. "checkouts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Checkout Cashier in Cardiff, Wales
    Former Employee - Checkout Cashier in Cardiff, Wales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IKEA full-time (More than a year)

    Pros

    made some friends in my time in ikea

    Cons

    not a nice place to work


  8. Helpful (1)

    "Say all the right things, don't deliver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Reading, England
    Former Employee - Department Manager in Reading, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IKEA full-time (Less than a year)

    Pros

    Co-workers are great, work hard, work as a team. Cheap lunches or dinners. The culture and values are talked about frequently and are brilliant ones to have. Store manager is very enthusiastic

    Cons

    Expect you to travel all over the country for regular meetings, steering group keep things hidden from middle management, steering have little experience in their own roles to support others, constantly told how to lead but it isn't applicable to next level up who have no time for you. Expected to train in your own time and not be paid for it. Even now the steering team are still not ready for their roles, particularly sales and logistics where both functions are suffering due to high management. Sadly they are unapproachable

    Advice to Management

    Future stores should open with an experienced steering group, trial and error is great when not everyone is brand new.


  9. Helpful (2)

    "Reasonable employer, but not the best for customer service or loyalty to staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-worker- Sales Floor in Belfast, Northern Ireland
    Former Employee - Co-worker- Sales Floor in Belfast, Northern Ireland
    Doesn't Recommend
    Positive Outlook

    I worked at IKEA part-time (More than a year)

    Pros

    Reasonable pay
    Good discount and perks
    Cheap or free lunches
    Claim to be a value based company, that is about 60% true

    Cons

    Work/life balance poor for part time staff as they work most weekends. For example I often worked Friday afternoon until 10.00 pm, back in on Saturday at 12 noon until 10.00 pm and back in on Sunday 12.00 noon till 6.00pm.
    Usually worked more than the 20 hours contracted, nearly full time hours.
    Part time staff were employed to enable full time staff to have every other weekend off. It would be more fair if all staff got 1 in 3 weekends off.
    HR made promises about employment and broke the promises, therefore their values are flawed.
    As a company they are inflexible when it comes to customer service. As a customer I experienced two very poor instances of customer service.


  10. Helpful (1)

    "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Reading, England
    Former Employee - Retail Sales Associate in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IKEA full-time (Less than a year)

    Pros

    Very inclusive and co-worker orientated

    Cons

    there were late notice shifts


  11. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in London, England
    Current Employee - Project Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA full-time (More than 10 years)

    Pros

    Focused on people and very keen for people to develop to maximise their potential. Good package

    Cons

    Far away from Newquay which means a lot of travel


Showing 2,074 of 2,158 reviews
Reset Filters