ION Trading Reviews

ION are loosing talent faster then they can replace with grads. Staff are becoming further and further removed from the solution as the years go on leading to dissatisfied customers (when dealing with support). The grads just don't stand a chance to learn anything with there being no one present any longer with knowledge of the solution. Sure you can ship staff out from Delhi who, for the most part, have zero business/hands on experience working with a trading desk to see if they can help but ultimately the grads will never receive the exposure and training they really need to grow at the company. They are spending money of rebranding and other exercises in the hope this will suddenly help the organisation and keep staff. The truth in it all is that staff have no respect or trust in senior management. A great example is the first question asked when resigning…where are you going? They ask this because they are hoping staff will give them an answer that highlights a breach in the non compete…not the managers fault really as ultimately they know they will be asked the same question by the executive officers, however maybe its better to ask the question “why are you leaving?” or “what could we have done better?” The truth is ION will never change. Culture and values are established early on and set by your executive officers. If the executive officers genuinely don't believe in the values and culture that are trying to be forced on the organisation then they will never stick. Changes like this come from the top down and the top have shown time and time again that they simply don't believe in them.

Where to start? - Worst management team ive ever seen. The managers never acknowledge staff in the office, they treat them with contempt. - The CEO likes to think he can shout and scream at people. The receptionists will frequently get an ear bashing as well as IT staff. I suggest he spends more money on anger management sessions and less on buying private islands (Yes the whole company knows what you are up to in Canouan) - Constant penny pinching, whether its switching to gmail to save money, cutting down all overseas trips, or making people redundant only to later hire graduates or staff from India who they can get at half the price but have none of the skills or experience (some of these staff have to deal with clients, which goes down like a lead balloon) - Poor pay - No payrises or bonuses except for a very few staff. Staff are notified later and later whether they will get anything, this year it was end of May. Always the same story, the business has'nt done well etc. - They are currently running a branding exercise, its embarrassing, the 'brand champions' think its all a joke but have to try and keep a positive head on things and tell staff to help build the company image whist people are being laid off all over the place. - Constant desk moving, whilst i was there I was moved 5 times. There is no reason to this other than management like to move people around to show they are doing something. - I would say 90% of the people working there hate it, they only stay because of habit and are afraid of the unknown. Dont take my advice on the above, look at the other reviews on this website, is it just a select few who have a chip on their shoulder? or is the truth that this company is a disgrace, run by a bunch of idiots who havent a clue really what they are doing? They have software that works but thats it, clients though have had enough and are already moving on...if they can cancel their contracts that is, but thats a whole other story....