Inserso Reviews

4.5

91% would recommend to a friend

(83 total reviews)

Hamid Moinamin

92% approve of CEO

96% positive business outlook

Inserso has an employee rating of 4.5 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Inserso employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

83 reviews
1.0
7 Sept 2024
Recommend
CEO approval
Business outlook

Pros

There are not anything to say

Cons

Inserso corporation is a wicked company to work for. They are not loyal to their employees. Employees are just statistics to fill their coffers. I have worked for them for over 5 years. They are not fair and compassionate of their employees. What kind of wickedness is it when employers give you a raise of .49%. You just have to consider that costs of living go up every year and inflation has been rampant. Yet, this company has the audacity to keep insulting their government contractors. First of all as government contractors, we are treated not any better than slaves. You are over worked with no reward. Inserso underbid this contract and life has been terrible since. Even junior who are with AT&T as subcontractors have it better. The get sick days, raise of 3% or better, family leave and other great benefits.

avatar
Inserso Response
1y
Thank you for your feedback. While we are fortunate that a vast majority of employees find Inserso to be a great place to work, we are very sorry to hear your concerns. Please know that Inserso reviews our benefits package annually to ensure we are meeting the needs of our employee population and their families. Additionally, we want to ensure that all employees feel valued and are recognized for their hard work and dedication to Inserso through various means. Please know that we take all feedback seriously, and we would like to discuss this matter with you further. Please reach out to Human Resources to discuss your concerns.
1.0
2 Oct 2018

Inserso DHA GSC Contract

Recommend
CEO approval
Business outlook

Pros

Besides receiving a paycheck, I'd say not much. Before inserso lost the DHAGSC contract for failure to meet SLAs, they did weekly leader boards. Top 2 agents received a gift card of 25 or 20 dollars.

Cons

Inserso will low ball you on salary. Even when attempting to negotiate salary after a promotion, their VP refused to meet my previous salary. Leads and Assistant Leads will micromanage employees. Don't be a minute late from the start of your shift, break, and lunch because they'll inform you immediately. If stuck on a long call attempting to fix a user's issue, they will log onto your computers to see your screen or walk over to your desk and stand over your shoulder.

1.0
2 Apr 2017
Recommend
CEO approval
Business outlook

Pros

I would like to be able to write something positive, but I cannot. Being lied to, misled and investing time throughout the hiring process only to start a position and have job requirements added to the job description after starting is ultra shady. If you are hired for a certain position, with certain requirements, a company should not wait until after you start to modify said position/requirements. Even still the job posting remains on job sites with the original content, which leads me to believe something underhanded was done. Definitely seems like a walking HR/EEOC violation waiting to happen and I would avoid wasting your time on a company that condones this.

Cons

One would think that a company would use the 2-3 weeks worth of interviews/paperwork to vet new hires and ensure they are hiring the correct person for the correct position. I have never seen such a backhanded practice in all my years of working for the Federal Government/Private Sector. With practices like this, I'm glad to have not invested more time and energy in working for a company that treats it's employees in such a fashion.

Viewing 1 - 3 of 83 Reviews

Glassdoor has 92 Inserso reviews submitted anonymously by Inserso employees. Read employee reviews and ratings on Glassdoor to decide if Inserso is right for you.