Does InstaMed pay their employees well?

According to anonymously submitted Glassdoor reviews, InstaMed employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at InstaMed. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at InstaMed?

72% of InstaMed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InstaMed 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at InstaMed?

Customer Service Representative (7) , Contracting Analyst (6) , Customer Service Specialist (6) , Associate (5) , Software Engineer (5) , Customer Service Associate (3) , Sales Representative (3) , Account Manager (2) , Client Service Representative (2) , Client Services Manager (2) , Contract Analyst (2) , Customer Support Specialist (2) , Implementation Specialist (2) , Payer Implementation Associate (2) , Product Marketing Manager (2)

What are the pros of working at InstaMed according to real employee reviews?

"1. decent pay" ((in 10 reviews)); "Great benefits through JP Morgan." ((in 9 reviews)); "great people to work with" ((in 8 reviews)); "Only a few pros: the coworkers there are friendly, you get free snacks and coffee, well that's about it for the pros." ((in 7 reviews)); "Flexible hours." ((in 4 reviews))

What are the cons of working at InstaMed according to real employee reviews?

"You may struggle at InstaMed if you expect a formal training program or a structured onboarding / continuing education process." ((in 9 reviews)); "The management at instamed is absolutely abhorrent." ((in 9 reviews)); "Low salary and boring work environment." ((in 4 reviews)); "Managers are great and coworkers are awesome, but they bleed you dry." ((in 3 reviews)); "Upper management is condescending , no resources during on boarding , have to practically beg for pay increase" ((in 3 reviews))

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InstaMed

InstaMed Reviews

Compare reviews

3.5

72% would recommend to a friend

(118 total reviews)

Bill Marvin

91% approve of CEO

62% positive business outlook

Ratings by category

3.8

Career opportunities

3.7

Diversity and inclusion

3.7

Work/Life balance

3.4

Compensation and benefits

3.3

Senior management

3.2

Culture and values

InstaMed has an employee rating of 3.5 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InstaMed employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

118 reviews

1.0

6 Aug 2019

Extremely toxic

Associate

Recommend

CEO approval

Business outlook

Pros

Good pay, good coworkers, job is easy.

Cons

The management at instamed is absolutely abhorrent. The COO is completely paranoid and has absolutely no idea what his employees even do. I think this is a great company but it could be even better if there was any strong leadership. Employees are given conflicting instructions and no goals. There is NO room to move and your skills will not be utilized to the fullest. I have heard COO and VP's speaking about employees in the hall and screaming to each other in their offices and just in general the lack of professionalism from upper management is ridiculous.

1.0

18 Dec 2015

Run, Don't Walk

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

nice people, good holiday parties. A stacked snack room. Close to public transport.

Cons

Get ready to be thrown to the dogs. Virtually no training, yet sky high expectations. Expect heavy scrutiny, along with little solutions on how to improve.

1.0

7 Aug 2019

Not the best work environment , fixable with changes

Product

Recommend

CEO approval

Business outlook

Pros

The non upper management folks are awesome folks to work with. The Philadelphia office has a friendly atmosphere. Growing company.

Cons

Inexperienced upper management with poor people and product lifecycle skills. Conflicting communication, micro-management and constantly changing goals are the norm. Expect lots of unpaid and unappreciated overtime. Processes are not built to resolve customer issues in a timely manner, only the biggest customers get attention when they threaten to leave. Lots of much needed improvements and customer requests sits in work cue for years. Many product offerings are stale, poorly designed, and not maintained. Healthcare payments is a non innovative industry few are passionate about. Benefits are meh, pay is not competitive.

Viewing 1 - 3 of 118 Reviews

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