Does J. Jill pay their employees well?

According to anonymously submitted Glassdoor reviews, J. Jill employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at J. Jill. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at J. Jill?

53% of J. Jill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated J. Jill 3.3 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at J. Jill?

Sales Associate (100) , Store Manager (43) , Assistant Manager (23) , Assistant Store Manager (20) , Manager (18) , Sales Lead (18) , Key Holder (13) , Retail Sales Associate (12) , Associate (7) , Intern (6) , P/T Sales Associate (6) , Keyholder (5) , Project Manager (5) , Sales (5) , Allocation Analyst (4)

What are the pros of working at J. Jill according to real employee reviews?

"Discount was nice at 40% off & overall the people in the company were nice." ((in 46 reviews)); "Benefits are good." ((in 22 reviews)); "Hours are flexible." ((in 21 reviews)); "great coworkers to work with" ((in 19 reviews)); "Work life balance is great" ((in 18 reviews))

What are the cons of working at J. Jill according to real employee reviews?

"Low pay compared to other brands." ((in 39 reviews)); "Upper management has been completely replaced as they started growing their legs and questioning the actions of Paula." ((in 29 reviews)); "Poor management and corporate operations" ((in 29 reviews)); "Micro managers and non" ((in 17 reviews)); "too many cooks in the kitchen with senior leadership and nobody making any clear decisions." ((in 12 reviews))

What are employees saying about J. Jill redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about J. Jill redundancy and their outlook for job security at J. Jill in 2026.

J. Jill Reviews

3.4

53% would recommend to a friend

(605 total reviews)

Mary Ellen Coyne

40% approve of CEO

47% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

J. Jill has an employee rating of 3.4 out of 5 stars, based on 605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Jill employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

605 reviews

3.0

2 Jul 2026

Okay for short time but keep looking.

Sales associate

Recommend

CEO approval

Business outlook

Pros

Simple and straightforward especially for learning retail. Less traffic compared to other retailers.

Cons

Low pay and low hours. Customers are highly opinionated and can be hateful for little reasons. This tends to be amplified by company policies and decisions on product. No options for advancement since they tend to hire external first.

1.0

16 Apr 2026

Supportive team but struggles with management transparency

Assistant manager

Recommend

CEO approval

Business outlook

Pros

In store team Shortness of commute

Cons

Upper management Middle management Micro-management Complete lack of transparency Utter deception

5.0

10 Apr 2026

Lovely place

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

people care and sustained growth opps

Cons

nothing really, people could smile more but thats a lame con. nitpicking atp

Viewing 1 - 3 of 605 Reviews

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Okay for short time but keep looking.

Supportive team but struggles with management transparency

Lovely place

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