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      James Allen

      Part of Signet Jewelers

      Engaged employer

      James Allen Reviews

      3.9

      49% would recommend to a friend

      (20 total reviews)

      57% positive business outlook

      Ratings by category

      3.7

      Culture and values

      3.5

      Diversity and inclusion

      3.5

      Compensation and benefits

      3.4

      Work/Life balance

      3.4

      Senior management

      3.3

      Career opportunities

      James Allen has an employee rating of 3.9 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a good working experience there. The James Allen employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      20 reviews
      2.0
      3 Feb 2014

      Nice environment for a couple of years.

      Sales executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun, up-beat management and employees. Flexible schedules.

      Cons

      Management has little to no weight on personnel or company issues. Only upper management has push on making change. Policies are never set and things are subject to change based on whoever you are getting approval from. Hard-working employees will gain more responsibilities but not the pay or promotions that should go with them. Not a place where you can develop a career. More of a "stepping stone" job.

      2.0
      18 Feb 2020

      A lot of promises, with no follow through.

      Diamond consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      The only real reason to stay at James Allen is because some of the people are good-natured.

      Cons

      At James Allen, there is a shared ideology among management that doesn't bode very well. They seem to believe that yelling, "PICK UP THAT CALL. PICK UP THAT CHAT" is a great replacement for sufficient staffing. They are growing exponentially but they have no clear plan to improve by coaching, or other methods. You can pitch ideas to management to really improve the business, but to no avail. You will be provided a list of excuses why a more helpful infrastructure is a terrible idea and basically be told you shouldn't suggest a thing. Also, don't expect much in way of helpfulness. Your support snd supervisors are so over-worked that they will do anything possible to pass the buck. This company needs real changes and help, but, that won't happen.

      4.0
      22 Feb 2026

      eh

      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      felt too chaotic even if i tried to help

      Cons

      everything feels like you are perfoming surgery

      Viewing 1 - 3 of 20 Reviews
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      ReviewsJames Allen reviews

      Glassdoor has 23 James Allen reviews submitted anonymously by James Allen employees. Read employee reviews and ratings on Glassdoor to decide if James Allen is right for you.