JetBlue Manager Reviews | Glassdoor.co.uk

JetBlue Manager Reviews

Updated May 14, 2019

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Found 36 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
92%
Approve of CEO
JetBlue CEO Robin Hayes
Robin Hayes
12 Ratings
  1. Helpful (7)

    "Challenger Brand in Competitive Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Project Manager in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    I've never worked at a company quite like this one- culture is very, very, very important here, and it's at the heart of how the company operates. Anyone who enjoys aviation, or working for a challenger brand/disruptor, will love it here. It'll behoove any candidate to have a passion for working in aviation, and be serious about working with the customer in mind. The company is fairly young (19 years old) and still...

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    Cons

    As a whole, my only true qualm is the lack of work-life balance, which takes shape in a few different ways. Most of the work-life balance challenges I've seen are really just centered around the 24/7 criticality of airline operations. Those who work in IT support positions for operational systems should be used to on-call life. IT leadership has recently committed to re-engineering systems and processes to reduce the...

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    Advice to Management

    Install leaders that are ready to live the values, and trust the crewmembers underneath them.

    JetBlue2019-05-14
  2. Helpful (1)

    "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounting Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than 3 years

    Pros

    Flights benefits, hours are predictable

    Cons

    Internal opps lacking, recognition non-existing

    Advice to Management

    Develop talents

    JetBlue2019-03-04
  3. Helpful (8)

    "Cabin Crew Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cabin Crew Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for more than 3 years

    Pros

    Excellent opportunity for advancement, fantastic travel benefits, competitive pay.

    Cons

    Sometimes the ideas brewing in some high level executive meeting rooms make their way into the frontlines, with zero checks and balances. Sometimes in the face of adversity, middle management will vaporize years of good will gained from their staff for the sake of the bottom line and to impress upper management.

    Advice to Management

    Optimization by means of stretching schedules, is always a bad idea. Your frontline employees i.e. Flight Attendant, Pilots, Check in personnel, are the reason this company rose so quickly and became the darling of aviation. Be mindful that by flying or working these employees to edge of the envelope with minimum rest days and not balancing that equation with pay packages, you burn the candle at both ends. This exercise...

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    JetBlue2018-10-17
  4. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at JetBlue full-time for more than 8 years

    Pros

    culture, flight benefits, pay, travel

    Cons

    lacked proper tools to assist customers, NE centric

    JetBlue2018-06-22
  5. Helpful (5)

    "Continued Regression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Long Island City, NY
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than 8 years

    Pros

    Flight Benefits are the best

    Cons

    Culture environment has diminished Less emphasis on crewmembers and customers and more focus on wall st

    JetBlue2018-02-23
  6. Helpful (6)

    "Awesome Culture, No Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at JetBlue full-time for more than 3 years

    Pros

    JetBlue is a culture farm -- they care about culture and it REALLY shows. The company does a great job of recruiting individuals with heart who can excel at bringing the company's mission and values to life. They offer comprehensive benefits and perks to take care of the employees.

    Cons

    There is not much balance, and those who care -- care a lot. It's not just a job (and in a way it shouldn't be), but it's sometimes hard to leave the office in the office -- depending on your position -- and check out once you are at home. Mostly a difficult working situation for a single parent, but still difficult for families.

    Advice to Management

    Please put the balance back into the work/life balance equation. Also, compensation could be increased to ensure people are paid fairly in high cost of living areas.

    JetBlue2016-10-30
  7. "Amazing company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Duty Manager CS in Pembroke Pines, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than 8 years

    Pros

    Cares for employees outside of work and heavily involved in the community and various charities. Credo is that happy Crewmembers will yield happy customers.

    Cons

    Too nice among competitors. Over compensate customers with the philosophy of building lifelong clientele. Among the larger carriers, we remain competitive but lack innovation. What got us here won't get us there.

    Advice to Management

    Communication is key.

    JetBlue2016-10-11
  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Long Island City, NY
    Recommends
    Approves of CEO

    I have been working at JetBlue for more than 3 years

    Pros

    The company has a good culture.

    Cons

    This airline is known for their low pay.

    JetBlue2016-09-22
  9. Helpful (3)

    "Impressive focus on culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than 5 years

    Pros

    Dynamic, growing, and focus on crewmember satisfaction and keeping the culture of the company. Very caring management team that puts company values before profits

    Cons

    Attention is split on a lot of different priorities that often change. Hard to get crewmembers to focus and stay cost efficient. The same thing that's a pro is also a con

    Advice to Management

    Clearly layout a plan and stick to it for more than one year

    JetBlue2016-07-10
  10. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager, Sales in Floral Park, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue for more than 8 years

    Pros

    Unbelievable corporate culture, great room for upward mobility

    Cons

    Not really a con, but you'll need to be very savvy when navigating the org chart to move up.

    Advice to Management

    Keep doing what your doing

    JetBlue2016-08-15
Found 36 reviews