JetBlue Reviews | Glassdoor.co.uk

JetBlue Reviews

Updated 21 October 2018
959 reviews

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3.7
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JetBlue President/CEO Robin Hayes
Robin Hayes
340 Ratings

959 Employee Reviews

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Pros
Cons
  • "Work/life balance is difficult at times" (in 21 reviews)

  • "Low pay compared to the industry" (in 23 reviews)

More Pros and Cons

  1. Helpful (2)

    "Cabin Crew Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew Manager in Boston, MA (US)
    Former Employee - Cabin Crew Manager in Boston, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (More than 3 years)

    Pros

    Excellent opportunity for advancement, fantastic travel benefits, competitive pay.

    Cons

    Sometimes the ideas brewing in some high level executive meeting rooms make their way into the frontlines, with zero checks and balances.
    Sometimes in the face of adversity, middle management will vaporize years of good will gained from their staff for the sake of the bottom line and to impress upper management.

    Advice to Management

    Optimization by means of stretching schedules, is always a bad idea. Your frontline employees i.e. Flight Attendant, Pilots, Check in personnel, are the reason this company rose so quickly and became the darling of aviation. Be mindful that by flying or working these employees to edge of the envelope with minimum rest days and not balancing that equation with pay packages, you burn the candle at both ends. This exercise may look good in a quarterly financial report, but is demoralizing and eliminates your point of difference in regards to other US carriers, superlative customer service.


  2. Helpful (1)

    "Inflight Crewmember"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    This is a great company to work for. The benefits are good. Better than a lot of other companies out there, you just have to take full advantage of everything they offer. We just signed a union.
    It is growing and changing, I have a positive outlook for the future.
    I never once felt that I wasn’t cared for as an employee. I make an effort to communicate with my supervisors and maintain positive relations.
    I love being a flight attendant. There are good days and tough days as with any job but if you love what you do it’s worth it and it will show.

    Cons

    Reserve life is difficult. Make sure you save up and have a good support system through training and your first year at the company.

    Advice to Management

    Let’s work together to make a smooth transition with our union.

  3. "Social Media Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue part-time

    Pros

    The company culture is awesome. Work from home. Free travel benefits. Work schedule is flexible, you can trade shifts at will, as long as it's covered, you're good.

    Cons

    Pay is competitive with the industry, but airline pay is notoriously low.


  4. "Inflight Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time

    Pros

    Great atmoshpere and great coworkers.

    Cons

    Benefits on decline as the company becomes more successful.

    Advice to Management

    Don’t forget that your front line workers is what makes this airlines successful.


  5. "Amt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aircraft Maintenance Technician in New York, NY (US)
    Former Employee - Aircraft Maintenance Technician in New York, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue (More than 3 years)

    Pros

    Great environment and crew members

    Cons

    Nothing bad about the company


  6. Helpful (1)

    "Reservations Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Salt Lake City, UT (US)
    Current Employee - Reservations Agent in Salt Lake City, UT (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than a year)

    Pros

    Paid training, flexible hours and travel benefits.

    Cons

    The pay and calls can be stressful


  7. "Vacations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time

    Pros

    Great Company and excellent benefits

    Cons

    Leadership can be a bit frustrating at times, but over all people are great

  8. "Airport Operations Crewmember"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue part-time

    Pros

    Very nice crew members to work with

    Cons

    Get bad shifts to begin with


  9. "Great company Poor work schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time

    Pros

    This for this airline is great and the benefits are wonderful.

    Cons

    The work schedule can be problematic and management will not work with you if a problem comes up.


  10. "Inflight Crewmember"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at JetBlue full-time

    Pros

    Travel abilities and coworkers great!

    Cons

    The company violated both State and Federal Laws when they not only DID NOT grant my "Reasonable Accommodation" request but terminated me shortly thereafter.

    Advice to Management

    Follow State and Federal Laws when hiring and handling your employees with a Federally recognized DISABILITY.


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