JetBlue Reviews

Updated Jun 29, 2022

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Found 2,044 of over 2,156 reviews

3.8
70%
Recommend to a Friend
78%
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
895 Ratings
Pros
  • "You will have great Flight benefits(in 303 reviews)

  • "Flexibility travel benefits salary opportunity(in 131 reviews)

  • Cons
  • "Absolutely nothing negative to say about JetBlue(in 116 reviews)

  • "Small company compared to other airlines(in 57 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      meh

      Sep 22, 2021 - Extreme Blue Technical in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice work environment for people

      Cons

      Not great for people for are not humans

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    2. 5.0
      Former Employee

      Customer Service

      Feb 28, 2021 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, Management , Career , Sick pay

      Cons

      long Hours ,Equal Pay, Long hours

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    3. 5.0
      Current Employee, more than 8 years

      Good job

      Sep 29, 2019 - Pilot in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best office in the world

      Cons

      Long shifts. Don’t see family much

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    4. 4.0
      Current Employee, more than 3 years

      They care

      Jun 27, 2022 - Associate Analyst in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      JetBlue cares and shows it to their employees

      Cons

      Busy busy busy. Need more employees

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    5. 4.0
      Current Employee, less than 1 year

      A company that appears to get things done!

      Jun 23, 2022 - Inflight Crew member  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -you make genuine connections that make you want to stay -

      Cons

      The workplace environment is mixed amongst the employees.

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    6. 5.0
      Former Employee, more than 5 years

      Amazing place to work

      Jun 21, 2022 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved the flexibility and the options to trade shifts, when needed. They take really good care of their employees. I highly recommend working with them.

      Cons

      The pay made it hard to stay at float with my financial responsibilities.

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    7. 5.0
      Current Employee, more than 8 years

      Good Company

      Jun 20, 2022 - Manager, Customer Support in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly, caring, growth opportunities and great culture

      Cons

      Nothing that I can think of right now

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    8. 5.0
      Current Employee, more than 1 year

      great benefits

      Jun 20, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work/ life balance with notice

      Cons

      overtime required on days off

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    9. 5.0
      Current Employee

      Awesome

      Jun 20, 2022 - Ground Ops 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great flight benefits Great pay

      Cons

      No communication Long hours Shift extend too

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    10. 5.0
      Former Employee

      Great

      Jun 18, 2022 - Sales Adviser 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great great great great great

      Cons

      Nothing nothing nothing nothing nothing

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    Viewing 1 - 10 of 2,044 Reviews

    JetBlue Reviews FAQs

    JetBlue has an overall rating of 3.8 out of 5, based on over 2,156 reviews left anonymously by employees. 70% of employees would recommend working at JetBlue to a friend and 59% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by -5% over the last 12 months.

    70% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated JetBlue 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

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